Knowing Your Customer Sets You Free - Energy Queensland - Michael Dart - Episode 75
"Trust meanders into town on a tricylce, and leaves in a Formula 1 Ferrari" Driven by a commitment to customer-centricity, Energy Queensland is undergoing a notable transformation. By engaging with l...
6 Nov 202313min
Top Tips for an Innovative Public Sector - Department of Enterprise, Trade & Investment - Elizabeth Mildwater - Episode 74
"Anyone can do this innovation stuff... anyone can do it, and indeed you must." 'Innovation' though has become an all encompassing buzzword that suddenly means everything and nothing at the same time....
23 Okt 202313min
Right Data, Right People, Right Time - Ontario Ministry of Children, Community and Social Services - Mandeep Flora - Episode 73
Data is an asset. We've all heard it. But it isn't really, atleast not yet. Why? Because in the public sector space decisions are still being made off insufficient or anecdotal evidence because access...
16 Okt 202320min
Digital by Design, Inclusive by Default - Georgia State University - Phil Ventimiglia - Episode 72
Judicious use of digital technology has enabled Georgia State University to create seamless student journeys through anytime anywhere learning. This, combined with student analytics that enables early...
9 Okt 202313min
