Revolutionizing Customer Service Through AI with Jay Wellings

Revolutionizing Customer Service Through AI with Jay Wellings

FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/634 Join us for an enlightening conversation with Jay Wellings, the head of development at Volato, who brings a wealth of experience from the greater Portsmouth area. As an aficionado of great steak dinners, Jay shares not just his culinary preferences but also his career journey from studying computer science in 2003 to becoming a powerhouse in the Microsoft ecosystem by 2016. This episode offers a rich narrative of Jay’s pas...

Avsnitt(810)

How to Actually Get Value from Copilot at Work

How to Actually Get Value from Copilot at Work

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how organisations can move from AI curiosity to real value using Microsoft Copilot and agents, drawing ...

25 Feb 23min

Why Most AI Projects Fail to Deliver ROI

Why Most AI Projects Fail to Deliver ROI

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode reframes how leaders should approach generative AI, with insights from Justin Trombold. Instead of chasing use...

22 Feb 31min

AI Adoption: From “No Thanks” to Power Users

AI Adoption: From “No Thanks” to Power Users

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM AI enablement is a change problem, not a tech problem. In this episode, Molly Rupert-Sullivan breaks down how to support th...

18 Feb 23min

From Prompts to Goals: How AI Now Writes Full Documents

From Prompts to Goals: How AI Now Writes Full Documents

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode tracks how Manbhawan Prasad and the Word team are evolving Copilot from simple prompt-based help to goal-based ...

16 Feb 27min

Stop Chasing OKRs: Solve the Real Business Puzzle

Stop Chasing OKRs: Solve the Real Business Puzzle

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode challenges goal-driven thinking in an AI-enabled world through a conversation with Radhika Dutt. The discussio...

15 Feb 33min

Building Copilot Habits That Actually Stick

Building Copilot Habits That Actually Stick

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Amelia Hernandez Osorio explores practical ways organisations can build lasting Copilot habits, strengthen internal communi...

11 Feb 24min

AI Risks You’re Ignoring and How to Fix Them

AI Risks You’re Ignoring and How to Fix Them

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Craig Taylor shares practical, real‑world guidance on cybersecurity, AI risks, and behaviour change inside organisations. H...

8 Feb 32min

Your AI Intern: Unlocking Daily Productivity with Copilot

Your AI Intern: Unlocking Daily Productivity with Copilot

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM In this episode, Edine Olijve-Watkinson explores practical ways Microsoft 365 Copilot, Loop, Planner and emerging AI agents...

4 Feb 17min

Populärt inom Business & ekonomi

framgangspodden
varvet
badfluence
rss-jossan-nina
svd-tech-brief
rss-borsens-finest
rss-svart-marknad
uppgang-och-fall
rss-dagen-med-di
borsmorgon
avanzapodden
fill-or-kill
lastbilspodden
rss-inga-dumma-fragor-om-pengar
kapitalet-en-podd-om-ekonomi
tabberaset
rss-kort-lang-analyspodden-fran-di
bathina-en-podcast
affarsvarlden
market-makers