Hire the Smile: Simple Strategies to Help Your Practice Stand Out to Job Seekers
In this episode, Katie and Mike discuss simple strategies to help your practice stand out to job seekers – from how to write an engaging job posting to ways to ensure that your unique culture shines t...
11 Okt 202241min
Leading Through Fire – How to Engage and Support Your Team Through an Economic Recession
In this episode Katie and Mike talk about ways that leaders and managers can use communication, transparency and empathy to help maintain employee engagement and trust during an economic recession. Th...
27 Sep 202233min
Hire The Smile - Are Your Staff Quietly Quitting?
Katie and Mike define Quiet Quitting and debate whether it’s truly a new phenomenon or not. They go over the factors that seem to contribute to this new form of disengagement and talk about some strat...
13 Sep 202232min
Hire The Smile: Using Check-in Meetings to Improve the Employee Experience
Do you know what your employees are thinking and feeling about how they are doing in their roles? When was the last time you delivered some genuine appreciation or maybe tackled some constructive feed...
30 Aug 202236min
Hire The Smile: Mentorship Matters in Veterinary Practice
In this episode, Dr. Mike Pownall and Katie Ardeline discuss mentorship in veterinary practice from defining what a mentor is, the benefits of having one and what qualities make a good mentor.Articles...
16 Aug 202239min
Hire The Smile: Hiring The Right Candidate For Your Veterinary Team with Dr. Rob Kieboom
In this episode, Dr. Mike Pownall and Katie Ardeline are joined by Oculus colleague, Dr. Rob Kieboom. Together they discuss the importance of finding the right candidate for your veterinary team and d...
19 Juli 202246min
Hire The Smile: Making Mistakes Count
In this episode, Dr. Mike Pownall and Katie Ardeline discuss developing a workplace culture of candour and vulnerability, otherwise known as Psychological Safety. The focus of the discussion is how re...
5 Juli 202238min
Hire The Smile: Managing Strengths and Weaknesses of Veterinary Staff
In this episode, Dr. Mike Pownall and Katie Ardeline discuss how you can help manage the strengths and weaknesses of veterinary staff.To send an anonymous HR-related question to be answered on our pod...
21 Juni 202239min
