Advanced CX at Scale with Tony Schettino, VP at Hexaware
Modern CTO15 Dec 2021

Advanced CX at Scale with Tony Schettino, VP at Hexaware

Today we’re talking to Tony Schettino, VP at Hexaware. And we discuss how Hexaware takes a holistic approach to customer experience, implementing technology at every level. How NLU and NLP AI models have evolved, and tips for being a lifelong learner. All of this right here, right now, on the ModernCTO Podcast! To learn more about Hexaware, check them out at https://hexaware.com In case you missed it: check out the other 2 episodes we've released with executives at Hexaware: Biju Shoolapani - Global Leader of Digital Core Transformation Arun “Rak” Ramchandran, Vertical BU Head, Global Market Leader & Chief Digital Evangelist

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#364 Eric Newcomer - Making Cloud Integration Easy, & The History of the Cloud

#364 Eric Newcomer - Making Cloud Integration Easy, & The History of the Cloud

Today we’re talking to Eric Newcomer, the CTO at WSO2. And we discuss how to get comfortable being uncomfortable. How WSO2’s Choreo platform makes cloud integration easy, and the history of the cloud from invention to today. All of this right here, right now, on the Modern CTO Podcast! To learn more about WSO2, check them out at https://wso2.com

11 Aug 202149min

Andre Fuetsch, CTO of AT&T (hosted by Mike Anderson) - The Future of Wireless Network Technology

Andre Fuetsch, CTO of AT&T (hosted by Mike Anderson) - The Future of Wireless Network Technology

Today we have Mike Anderson, Founder/CTO of Tealium and past podcast guest, hosting Andre Fuetsch, the CTO of AT&T and President of AT&T Labs. And they discuss the future of wireless network technology, how we are moving towards a world where everything with a power source will have connectivity, and the benefits of being a patent-minded technologist.  All of this right here, right now, on the ModernCTO Podcast! Check out AT&T's recent innovations at https://about.att.com/sites/labs_research Check out Mike's company Tealium at https://tealium.com

9 Aug 202158min

#362 Ryan Westwood - Leading With Example, & Mastering Your Niche

#362 Ryan Westwood - Leading With Example, & Mastering Your Niche

Today we’re talking to Ryan Westwood, the Co-Founder and CEO of Simplus. And we discuss how to lead with example to reinforce the values of your company. How to find success as an entrepreneur by mastering your niche, and best practices for mergers and acquisitions that Ryan has learned from experience. All of this right here, right now, on the ModernCTO Podcast! To learn more about Simplus, check them out at https://www.simplus.com

6 Aug 202152min

#361 Jonathan Cutrell - The Fluidity of Passions in Life, & Thinking Patterns at Startups vs. Large Companies

#361 Jonathan Cutrell - The Fluidity of Passions in Life, & Thinking Patterns at Startups vs. Large Companies

Today we’re talking to Jonathan Cutrell, Host of the Developer Tea Podcast, and Director of Technology at PBS. And we discuss how resisting failure is akin to resisting reality. Differences in how you plan at a larger organization vs at a startup, and being comfortable recognizing the fluidity of your passions in life. All of this right here, right now, on the ModernCTO Podcast!

4 Aug 202150min

#360 Vyacheslav Vanyulin - Outsourcing Developers is the New Normal & Passion Equals Better Products

#360 Vyacheslav Vanyulin - Outsourcing Developers is the New Normal & Passion Equals Better Products

Today we’re talking to Vyacheslav Vanyulin, the CEO of Auriga. And we discuss how outsourcing developers has become more mainstream in the wake of COVID-19. How Auriga allows their engineers to easily change projects to keep things fresh, and why passionate engineers build better products. All of this right here, right now, on the ModernCTO Podcast! For more on Auriga, check them out at https://auriga.com/

2 Aug 202154min

#359 James Bourke - Remote Work Was Inevitable & Keeping Your Career Fresh

#359 James Bourke - Remote Work Was Inevitable & Keeping Your Career Fresh

Today we’re talking to James Bourke, Director of Firm Technology at Withum. And we discuss how incredibly important relationships are in your professional life. Tips for keeping things fresh in your career, and how remote work has always been inevitable.  All of this right here, right now, on the ModernCTO Podcast! For more on Withum, check them out at https://www.withum.com

30 Juli 202147min

#358 Zane Bond - Zero Knowledge Password Management Technology & Tips For Changing Your Career Path

#358 Zane Bond - Zero Knowledge Password Management Technology & Tips For Changing Your Career Path

Today we’re talking to Zane Bond, Director of Product Management at Keeper Security. And we discuss Keeper’s “Zero Knowledge” password management technology. How having better security doesn’t necessarily mean compromising ease of use, and tips for changing your career path to keep it exciting.  All of this right here, right now, on the ModernCTO Podcast!  For more on Keeper Security, check them out at https://www.keepersecurity.com/

28 Juli 202155min

#357 Colleen Berube - Focusing More On Customer Experience & Give Employees Context About Your Company

#357 Colleen Berube - Focusing More On Customer Experience & Give Employees Context About Your Company

Today we’re talking to Colleen Berube, the CIO at Zendesk. And we discuss how CTOs and CIOs can be focusing more on customer experience. Why you should provide employees with as much context about the organization as possible, and how creating a great experience for your employees will create a great experience for customers down the line.  All of this right here, right now, on the ModernCTO Podcast!  For more on Zendesk, visit them at https://www.zendesk.com/

26 Juli 202143min

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