How to Correctly Use Live Chat on Your Website | Ep. #428

How to Correctly Use Live Chat on Your Website | Ep. #428

In Episode #428, Eric and Neil discuss how to correctly use live chat on your website. Tune in to learn how you can target the right people using live chat and convert them into sales. Time Stamped Show Notes: 00:27 – Today’s topic: How to Correctly Use Live Chat on Your Website 00:51 – Live chat isn’t just about talking to your website visitors, it can actually detect potential customers 01:34 – Segment your audience and only show the live chat option—it’s your best bet 01:50 – Intercom is doing well for live chat 02:00 – Eric just switched to Drift which has the ability to set appointments for people 02:47 – The appointment setting becomes a revenue generating tool 02:58 – Drift Enterprise costs $2K a month, but they have the another version 03:38 – Eric’s clients like Drift 03:50 – Just make sure you’re not showing your live chat to the wrong people or you’re wasting money 04:31 – “You can’t hit everyone” 04:35 – Marketing School is giving away a free 90-day FREE trial to Crazy Egg which is a visual analytics tool 04:45 – Go to SingleGrain.com/giveaway to get your FREE trial 04:50 – That’s it for today’s episode! 3 Key Points: Only target those who will likely convert to sales when it comes to the live chat feature. If you’re talking to the wrong people, you’re just wasting time and money. Live chat can become an income generating tool if used well. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

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How to Write a Killer Blog Post | Ep. #173

How to Write a Killer Blog Post | Ep. #173

In Episode #173, Eric and Neil discuss how you can write a killer blog post. Many people can slap a string of coherent sentences together and call it a blog—but, can they capture their readers' attent...

20 Jan 201712min

How to Keep Your Users Engaged with Your Video | Ep. #172

How to Keep Your Users Engaged with Your Video | Ep. #172

In Episode #172, Eric and Neil discuss how you can keep your users engaged with your video. Videos are becoming a more common way in which we share content, so how do you know if you’re doing it right...

19 Jan 201710min

7 Age-Old Advertising Principles that Are Still Relevant Today | Ep. #171

7 Age-Old Advertising Principles that Are Still Relevant Today | Ep. #171

In Episode #171, Eric and Neil discuss the 7 age-old advertising principles that are still relevant and effective to this day. Tune in to learn how the big companies like Coca-Cola, McDonald’s, and AT...

18 Jan 20179min

7 Advanced Marketing Automation Tactics for Your Blog | Ep. #170

7 Advanced Marketing Automation Tactics for Your Blog | Ep. #170

In Episode #170, Eric and Neil discuss 7 advanced marketing automation tactics for your blog. Marketing automation allows you to know your subscribers better and respond to their behavior. Tune in to ...

17 Jan 201711min

7 Steps for Running a Successful Webinar | Ep. #169

7 Steps for Running a Successful Webinar | Ep. #169

In Episode #169, Eric and Neil discuss the 7 steps for running a successful webinar. Using webinars is one of the best ways to drive people to your website. Half the battle is in the preparation—and, ...

16 Jan 201710min

How to Create Content that People Actually Search For | Ep. #168

How to Create Content that People Actually Search For | Ep. #168

In Episode #168, Eric and Neil discuss how to create content that people actually search for. Creating content that grabs an audience and attracts visitors requires some effort on your part, but where...

15 Jan 201713min

7 Unconventional Ways to Learn Marketing | Ep. #167

7 Unconventional Ways to Learn Marketing | Ep. #167

In Episode #167, Eric and Neil discuss the 7 unconventional ways to learn marketing. You can learn in more ways than just reading a Dummies Guide or checking in at the next university.  Time Stamped ...

14 Jan 201711min

Why No One Is Reading Your Content | Ep. #166

Why No One Is Reading Your Content | Ep. #166

In Episode #166, Eric and Neil discuss the reasons why no one reads your content. Writing content may be easy for you, but are people actually reading it? Is it reaching the right audience? Tune in to...

13 Jan 201713min

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