How to Correctly Use Live Chat on Your Website | Ep. #428

How to Correctly Use Live Chat on Your Website | Ep. #428

In Episode #428, Eric and Neil discuss how to correctly use live chat on your website. Tune in to learn how you can target the right people using live chat and convert them into sales. Time Stamped Show Notes: 00:27 – Today’s topic: How to Correctly Use Live Chat on Your Website 00:51 – Live chat isn’t just about talking to your website visitors, it can actually detect potential customers 01:34 – Segment your audience and only show the live chat option—it’s your best bet 01:50 – Intercom is doing well for live chat 02:00 – Eric just switched to Drift which has the ability to set appointments for people 02:47 – The appointment setting becomes a revenue generating tool 02:58 – Drift Enterprise costs $2K a month, but they have the another version 03:38 – Eric’s clients like Drift 03:50 – Just make sure you’re not showing your live chat to the wrong people or you’re wasting money 04:31 – “You can’t hit everyone” 04:35 – Marketing School is giving away a free 90-day FREE trial to Crazy Egg which is a visual analytics tool 04:45 – Go to SingleGrain.com/giveaway to get your FREE trial 04:50 – That’s it for today’s episode! 3 Key Points: Only target those who will likely convert to sales when it comes to the live chat feature. If you’re talking to the wrong people, you’re just wasting time and money. Live chat can become an income generating tool if used well. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

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How to Create Form Fields that Actually Convert | Ep. #123

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How to Improve Your PPC Campaigns in 10 Minutes per Day | Ep. #121

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29 Nov 201612min

7 Ways to Become a Thought Leader | Ep. #120

7 Ways to Become a Thought Leader | Ep. #120

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How to Craft High Converting Explainer Videos | Ep. #119

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7 Unorthodox SEO Strategies and Tactics that You Should Try | Ep. #118

7 Unorthodox SEO Strategies and Tactics that You Should Try | Ep. #118

In Episode #118, Neil and Eric drop 7 unorthodox SEO strategies you might be missing out on. Listen to learn what these 7 strategies and tactics are and discern whether these tools can fit your curren...

26 Nov 201611min

7 Ways to Use Zapier & IFTTT to Speed Up Your Workflow | Ep. #117

7 Ways to Use Zapier & IFTTT to Speed Up Your Workflow | Ep. #117

In Episode #117, Neil and Eric share 7 ways you can use Zapier and IFTTT to efficiently speed up workflow. Listen to discover new and effective ways to help you automate your business. Time Stamped S...

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7 Ways to Optimize Your Marketing Proposals | Ep. #116

7 Ways to Optimize Your Marketing Proposals | Ep. #116

In Episode #116, Neil and Eric list the 7 ways you can optimize your marketing proposals. Listen to learn more about optimizing proposals so you can ace that deal you’ve been aiming for. Time Stamped...

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