Ep. 32 Catalyst for Change: how customer feedback drives business development
Revolut Insider6 Mars 2025

Ep. 32 Catalyst for Change: how customer feedback drives business development

How does customer feedback serve as a catalyst for new business initiatives?

Melina Dimoula gives an in-depth look at her role as a Business Development Manager by sharing examples of features she’s brought to market based on customer feedback.

She explains how being a part of the Global Business team is more than just responding to feedback. It’s about prioritisation, profitability analysis, and smart negotiation.

In this episode, Alex and Melina discuss:

- What goes into being a Business Development Manager

- Prioritising customer feedback for new Revolut features, like Bizum for customers in Spain

- The process behind deciding which features to bring to market

- Other recent features Melina’s team helped launch, such as cash deposits in the UK

- How to approach and deliver on large-scale projects

- Adapting strategies when unexpected challenges arise

- What made Melina decide to join Revolut and what she’s gained since working here

- How to build mutually beneficial partnerships in business

- Her view on compromise when it comes to deal-making

- Measuring your own success while driving change and business impact








Avsnitt(45)

Ep. 21 Global Impact: how new business development drives P&L and a company’s success

Ep. 21 Global Impact: how new business development drives P&L and a company’s success

How does business development influence a company’s profitability? To kick off season 2, host Alex Carril sits down with David Tirado, our Vice President of Global Business. Together, they explore how...

12 Sep 202426min

Ep. 20 Delivering Good Outcomes: how regulatory compliance promotes trust and growth

Ep. 20 Delivering Good Outcomes: how regulatory compliance promotes trust and growth

On the final episode of our first season, host Alex Carril talks with Daniel Watkins, Head of Regulatory Compliance, about the importance of this department. Dan talks about his current job and how he...

25 Juli 202424min

Ep. 19 The Art of Problem-Solving: strategies behind the growth of Revolut Business

Ep. 19 The Art of Problem-Solving: strategies behind the growth of Revolut Business

How do you look at what you have today to get to something better? Manuel Soto, Head of Operations for Revolut Business, chats with host Alex Carril about how creative problem-solving is at the core o...

11 Juli 202428min

Ep. 18 Starting Anew: from being displaced to opening doors for others

Ep. 18 Starting Anew: from being displaced to opening doors for others

How do you start anew when you weren’t expecting change in the first place?    Kateryna Bannikova, Lead Recruitment Manager, shares her story of being displaced by the ongoing war in Ukraine.  While s...

27 Juni 202428min

Ep. 17 Working with Pride: inspiring change in and out of the workplace

Ep. 17 Working with Pride: inspiring change in and out of the workplace

How can companies support LGBTQIA+ employees? As a committee member of Revolut’s Pride guild, João Duarte shares how Revolut is creating a safe space and what companies can do to better support their ...

13 Juni 202425min

Ep. 16 From Vision to Reality: how to craft a stellar career

Ep. 16 From Vision to Reality: how to craft a stellar career

What goes into building the career you’ve always dreamed about? As the Head of Sales for Spain and Portugal, Elisabet Girvent Valls knows what goes into crafting the career you want for yourself. Elis...

30 Maj 202428min

Ep. 15 Retiring in Style: a big farewell to the first Revoluter to retire

Ep. 15 Retiring in Style: a big farewell to the first Revoluter to retire

From getting to know Revolut early on as a payments business partner, Hugh Kingdon, now former Vice President of Payment Operations, saw the company grow from 13 employees to 10,000 with over 40 milli...

16 Maj 202428min

Ep. 14 Reaching New Heights: recruitment tips for sales and services roles

Ep. 14 Reaching New Heights: recruitment tips for sales and services roles

How do you make an impression during an interview for customer facing roles? Senior Recruitment Manager Stephanie Ewin shares her tips for achievement-driven individuals who want to join Revolut in a ...

2 Maj 202417min

Populärt inom Business & ekonomi

framgangspodden
varvet
rss-jossan-nina
svd-tech-brief
badfluence
rss-borsens-finest
rss-svart-marknad
uppgang-och-fall
bathina-en-podcast
lastbilspodden
tabberaset
rss-inga-dumma-fragor-om-pengar
avanzapodden
fill-or-kill
rss-dagen-med-di
rss-kort-lang-analyspodden-fran-di
borsmorgon
24fragor
rss-veckans-trade
montrosepodden