From Mailbags to Master Black Belts: How Laziness, Purpose, and Cartoons Power Continuous Improvement

From Mailbags to Master Black Belts: How Laziness, Purpose, and Cartoons Power Continuous Improvement

Top 5 Takeaways from the Episode: 1. CI Is a People Game, Not Just a Process Game Gary Cox’s book, Cultivating Champions of CI, emphasizes that sustainable continuous improvement (CI) isn’t about tools or theory—it’s about developing people, mindsets, and a culture that values thoughtful problem-solving over quick fixes. 2. The Four P’s of Meaningful Change Beyond People, Process, and Purpose, Gary introduces a fourth essential “P”: Problem-solving. When processe...

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Barbecue Blues and BPM Insights: Unveiling the Synergy of Process Mining and Modeling

Barbecue Blues and BPM Insights: Unveiling the Synergy of Process Mining and Modeling

In this episode Caspar and Russell effectively highlight the importance of integrating process mining and modelling to optimize organizational processes and strategic alignment. Future episodes promise to delve deeper into these topics and bring in expert voices to enrich the conversation. Weather Woes and Barbecue Blues:Caspar and Russell kick off with a casual chat about the weather in Germany and the Netherlands, emphasizing how it impacts outdoor activities like barbecuing.The conve...

30 Juli 202439min

Mastering Business Process Management: Unveiling the Secrets of the Center of Excellence

Mastering Business Process Management: Unveiling the Secrets of the Center of Excellence

Focus on Center of Excellence (COE):The discussion primarily revolved around the concept of the Center of Excellence. Caspar and Russell explained that a COE is a group dedicated to ensuring that the right information is provided to the right people at the right time.Framework Transition:They transitioned from the previous episode’s discussion on government segments and procedures to delve deeper into BPM (Business Process Management) and its relevance in structuring dialogues between stakeho...

16 Juli 202435min

Center of Excellence: Driving Consistency and Innovation in Business Process Management

Center of Excellence: Driving Consistency and Innovation in Business Process Management

The episode emphasizes the critical role of CoEs, the necessity of a consistent methodology, and the evolving landscape of BPM with the integration of AI. Center of Excellence (CoE) Framework:Importance: CoE ensures that relevant information is provided to the right people at the right time within an organization.Structure: Can vary significantly, but fundamentally involves a dedicated team managing process excellence and methodology.Methodology and Tools:Methodology: Emphasized as essential ...

2 Juli 202422min

Streamlining Success: Navigating the Complexities of Process Management

Streamlining Success: Navigating the Complexities of Process Management

In the sixth episode of the BPM 360 Podcast, hosts Caspar and Russell delve into the topic of "Procedures" within the broader context of governance in business process management. This episode expands on the discussions from previous episodes about ownership and shifts towards the procedural aspects that ensure effective process management across organizations. Key Topics Discussed: Introduction to Procedures: The conversation starts by defining procedures as crucial elements that keep proce...

18 Juni 202428min

Beyond Boundaries: Mastering End-to-End Ownership in Business Processes

Beyond Boundaries: Mastering End-to-End Ownership in Business Processes

The fifth episode of the BPM 360 podcast, hosted by Caspar and Russell, delves deeper into the complexities of ownership within business process management. The discussion extends the conversation from the functional to the holistic integration of end-to-end process management. Key Topics Discussed: Extended Ownership Discussion: The hosts revisit the topic of ownership, emphasizing its importance in the broader scope of process management rather than just focusing on depth. They discuss how ...

4 Juni 202426min

 Ownership Unpacked: Navigating Governance and Accountability in Process Management

Ownership Unpacked: Navigating Governance and Accountability in Process Management

In this Episode, Caspar and Russell dig into the depths of Governance and Accountability Key Topics Discussed: Concept of Ownership: Ownership in the context of governance is about who controls various parts of the process landscape. The discussion opens by defining ownership simply as controlling aspects of a process, with nuances and subtleties involved. Distribution of Ownership: The podcast emphasizes that ownership should not be concentrated but distributed among various stakehol...

21 Maj 202430min

Stakeholder Management in BPM: Navigating Perspectives and Cultural Challenges

Stakeholder Management in BPM: Navigating Perspectives and Cultural Challenges

In this episode of the BPM 360 podcast, hosts Russell and Caspar discuss how to navigate through the different Perspectives and Culture Challenges in Stakeholder Management in Business Process Management (BPM) initiatives. They highlight the following key points: Introduction to Stakeholder Engagement: Moving from the executive sponsor focus to understanding the broader spectrum of stakeholders crucial for BPM projects.Identification of Stakeholder Groups: Exploring various stakeholder ...

7 Maj 202427min

BPM - Sponsorship

BPM - Sponsorship

In this episode of the BPM 360 podcast, hosts Russell and Caspar delve into the importance of executive sponsorship in the success of Business Process Management (BPM) initiatives. They highlight the following key points: The Importance of Positivity: Emphasizing the necessity to spread positivity around BPM while being pragmatic and solution-oriented, avoiding overused marketing phrases.Challenges in BPM: Acknowledging the challenges and frustrations commonly experienced by practitioners in ...

23 Apr 202429min

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