#438: Everyday Getaways and Extraordinary Customer Loyalty: A Deep Dive with Tropical Smoothie Cafe®

#438: Everyday Getaways and Extraordinary Customer Loyalty: A Deep Dive with Tropical Smoothie Cafe®

Send us a text In today's highly competitive restaurant landscape, standing out requires more than just great food. It demands seamless digital experiences, deep emotional connections, and a loyalty strategy that touches every part of the brand. Tropical Smoothie Cafe is meeting that challenge head-on, leveraging loyalty principles to create what it calls “everyday getaways” for its guests. At the heart of this effort is Melissa Cummings, Vice President of Digital Marketing. With over t...

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Salata Salad Kitchen Rolls Out New App to Freshen Loyalty Program

Salata Salad Kitchen Rolls Out New App to Freshen Loyalty Program

Send us a textAllison Cocker is the Communications Manager at Salata Salad Kitchen, a built-to-order salad kitchen with over 80 locations.Loyalty360 CEO Mark Johnson spoke with Cocker about Salata Sal...

24 Sep 202121min

Loyalty Live - Patrick Tripp, Cheetah Digital

Loyalty Live - Patrick Tripp, Cheetah Digital

Send us a textLoyalty360's Mark Johnson interviews Patrick Tripp, Cheetah Digital to discuss the trends in customer loyalty and customer experience, with a focus on current trends in customer loyalty ...

21 Sep 202111min

Quiznos Anchored in Innovation in Loyalty Efforts

Quiznos Anchored in Innovation in Loyalty Efforts

Send us a textMark Lohmann is the president of REGO Restaurant Group, which owns the Quiznos restaurant brand that offers chef-inspired sandwiches, subs, and salads at about 500 locations as well as T...

20 Sep 202122min

VASA Fitness Using Burn & Earn Rewards Program to Promote Personal Voyages

VASA Fitness Using Burn & Earn Rewards Program to Promote Personal Voyages

Send us a textMindi Bridges is the Chief Brand & Marketing Officer for VASA Fitness, which has 48 locations that serve over 400,000 members across Colorado, Utah, Kansas, Oklahoma, Arizona, and Indian...

15 Sep 202121min

Loyalty360 Loyalty Live | Don Smith, Brierley

Loyalty360 Loyalty Live | Don Smith, Brierley

Send us a textLoyalty360's Mark Johnson interviews Don Smith, Brierley to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

14 Sep 202122min

Certified Angus Beef Growing New Steakholder Rewards™ Program

Certified Angus Beef Growing New Steakholder Rewards™ Program

Send us a textChristy Johnson is Vice President of Branding at Certified Angus Beef, a group of family ranchers that offers the world’s first premium brand of beef.Loyalty360 CEO Mark Johnson spoke wi...

9 Sep 202123min

Tim Hortons New Loyalty Program Helps Boosts Digital Sales 30%

Tim Hortons New Loyalty Program Helps Boosts Digital Sales 30%

Send us a text Matt Moore is the Vice President of Digital and Loyalty at Tim Hortons, Canada’s largest restaurant chain operating in the quick-service industry serving over 5 million cups of coffee e...

8 Sep 202124min

Loyalty360 Loyalty Live - Matt Kates, PrizeLogic

Loyalty360 Loyalty Live - Matt Kates, PrizeLogic

Send us a textLoyalty360's Mark Johnson interviews Matt Kates, PrizeLogic to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

7 Sep 202119min

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