290 - James Kademan | Vet Receptionists

290 - James Kademan | Vet Receptionists

This week, Shawn Wilkie and Dr. Ivan Zak welcome James Kademan from Veterinary Receptionists to discuss how his specialized virtual receptionist service is helping veterinary clinics overcome staffing shortages, reduce front desk burnout, and improve client communication.

James also shares how AI tools like real-time transcription and chatbots are being used behind the scenes, and why bold, strategic decisions are essential in today's fast-changing veterinary landscape.

Discover more about "The BOLD Business Book: A strategy guide to start, run and love your BOLD business" by James Kademan.

James Kademan recommends "Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Hardcover" by Will Guidara.

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Avsnitt(100)

326 - Dr. Brad Waffa | Truss Vet

326 - Dr. Brad Waffa | Truss Vet

This week, Shawn Wilkie and Dr. Ivan Zak sit down with Dr. Brad Waffa, a small animal and exotics veterinarian and co-founder of Truss Vet - Veterinary Urgent Care, to discuss the growing need to defi...

10 Sep 21min

325 - Anthony Gatti | PetPax Co

325 - Anthony Gatti | PetPax Co

This week, we speak with Anthony Gatti, co-founder and CEO of PetPax Co., about how their proprietary SupplaMelts® are fixing one of pet wellness's biggest bottlenecks: administration compliance. Anth...

27 Aug 19min

324 - Dr. Jake Rodgers | Rodgers Veterinary Care

324 - Dr. Jake Rodgers | Rodgers Veterinary Care

This week, Shawn Wilkie and Dr. Ivan Zak sit down with Dr. Jake Rodgers, a relief veterinarian and founder of Rodgers Veterinary Care and Vet Buddies, to address a critical flaw in veterinary medicine...

20 Aug 21min

323 - Gary Peters | PupPilot

323 - Gary Peters | PupPilot

This week, Shawn Wilkie and Dr. Ivan Zak talk with Gary Peters, co-founder and CEO of PupPilot, about how AI front-office technology is helping with front-desk understaffing and burnout in veterinary ...

13 Aug 24min

322 - Neshmeen Faatimah | Nuzzle Technologies

322 - Neshmeen Faatimah | Nuzzle Technologies

This week, Shawn Wilkie and Dr. Ivan Zak catch up with Neshmeen Faatimah, the founder and CEO of Nuzzle Technologies, Inc., to discuss how AI-powered simulations are transforming veterinary communicat...

14 Maj 18min

321 - Guilherme Coelho | Maven Pet

321 - Guilherme Coelho | Maven Pet

This week, Shawn Wilkie and Dr. Ivan Zak welcome Guilherme Coelho, Co-founder and CEO of Maven Pet, to discuss how AI-powered pet wearables are helping owners better understand their pets' health betw...

7 Maj 20min

320 - Dr. Lisa Beagan | Your Vet Direction

320 - Dr. Lisa Beagan | Your Vet Direction

This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Lisa Beagan, founder of Your Vet Direction, to discuss how AI-supported triage can bring more structure, consistency, and safety to veterinary inta...

30 Apr 19min

319 - Marisa Hoskins | Paws Abroad Inc

319 - Marisa Hoskins | Paws Abroad Inc

International pet travel is one of those topics that sends both pet owners and veterinary teams into a quiet panic. This week, Shawn Wilkie and Dr. Ivan Zak sit down with Marisa Hoskins, the founder o...

23 Apr 19min

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