546: Renowned Experts Christian van Nieuwerburgh and Robert Biswas-Diener on Radical Listening

546: Renowned Experts Christian van Nieuwerburgh and Robert Biswas-Diener on Radical Listening

Welcome to Strategy Skills episode 546, an interview with the authors of Radical Listening: The Art of True Connection, Prof. Christian van Nieuwerburgh and Dr. Robert Biswas-Diener.

Most conversations barely scratch the surface, because true connection isn't just about hearing words, it's about listening with purpose and presence.

In this episode, Prof. Christian van Nieuwerburgh and Dr. Robert Biswas-Diener introduce the concept of Radical Listening: an intentional, culturally aware approach to making others feel seen, heard, and valued. Drawing from their research and coaching experiences, they explain why our intentions behind listening matter just as much as the act itself and how distractions, politeness, and even the need to be right can undermine true connection. They share practical strategies leaders can use to build stronger teams, navigate conflict, and create space for deeper conversations, even across cultural differences.

Prof. Christian van Nieuwerburgh (PhD) is a leading academic and executive coach with an international reputation. He is Professor of Coaching and Positive Psychology at RCSI University of Medicine and Health Sciences (Ireland) and Principal Fellow at the Centre for Wellbeing Science at the University of Melbourne (Australia). Christian delivers consultancy, training, and executive coaching globally, regularly presenting in the United States, the United Kingdom, Europe, Australia, New Zealand, and the Middle East. He is passionate about motorcycling, writing, and coaching.

Dr. Robert Biswas-Diener is a researcher, author, and consultant with 75 peer-reviewed academic articles and over 27,000 citations. His previous books include The Upside of Your Dark Side (New York Times bestseller, 2014) and the 2007 PROSE Award winner, Happiness. He has presented keynotes to Lululemon, Deloitte, Humana, AARP, the World Bank, and others. In 2024, Thinkers50 named Robert one of the "50 most influential executive coaches in the world." He lives in Portland, Oregon, and enjoys drawing and rock climbing.

Get Radical Listening here: https://rb.gy/z5x7wt

Here are some free gifts for you:

Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach

McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf

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122: What is strategy, Understanding Michael Porter, ex HBR editor & MBB partner. Joan Magretta

122: What is strategy, Understanding Michael Porter, ex HBR editor & MBB partner. Joan Magretta

Joan Magretta, M.B.A (Harvard)., Ph. D., is an award-winning contributor to the HBR, where she was the strategy editor (1990s). Prior to that Joan was a partner at Bain & Company. As part of her distinguished career, Joan worked closely with Michael Porter and published number of important books, including her latest books: What is Strategy: https://amzn.to/2Jp80LV Understanding Michael Porter: https://amzn.to/39EECMj Free training episodes here: https://www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

4 Dec 202059min

121: Strategy is in the details (Monday Morning 8 a.m. #6)

121: Strategy is in the details (Monday Morning 8 a.m. #6)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To listen to the audio version of this newsletter, search for "Strategy Skills" in any podcast app. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

30 Nov 202025min

120: Focus only on valuation is shortsighted (Monday Morning 8 a.m. #5)

120: Focus only on valuation is shortsighted (Monday Morning 8 a.m. #5)

Hello everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this newsletter, we're going to focus on four major themes from last week's news. To listen to the audio version of this newsletter, search for "Strategy Skills" in any podcast app. To get a written copy with links to mentioned articles sign up here: www.firmsconsulting.com/promo

23 Nov 202028min

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