78. Three Guiding Principles for Successful Communication
To celebrate our 75th episode, we hosted a live "Ask Me Anything" event with Matt. In this global gathering, listeners called in with questions ranging from making a first impression and giving negati...
14 Feb 202328min
77. Quick Thinks: AI Has Entered The Chat – A "Conversation" with ChatGPT
In this "Quick Thinks" episode, host Matt Abrahams interviews ChatGPT, an AI natural language processing chatbot, about its purpose, sources of information, ethical considerations, and the importance ...
7 Feb 202311min
76. Change My Mind: Using “Pre-suasion” to Influence Others
Want to change someone’s mind? First, explains Robert Cialdini, you have to change their framing.For Cialdini, the Regent's Professor Emeritus of Psychology and Marketing at Arizona State University, ...
24 Jan 202330min
75. Love & Money: How to Talk About Big Decisions Together
Do love and money mix? Labor economist and Stanford Graduate School of Business professor emerita Myra Strober says absolutely. “Separating money and love is not a good idea. I have had 40 years to th...
10 Jan 202325min
74. Rethinks: How Emotion Shapes Our Communication, Decisions, and Experiences
In one of our most popular episodes, professor of Marketing Baba Shiv shares his research on how emotions affect decision making. Knowing this, and applying techniques to help guide our audience throu...
20 Dec 202235min
73. Listen Up: Why It’s Better to Be Interested Than Interesting
As a communication expert, Alison Wood Brooks spends a lot of time talking about talking. But, as she says, listening is just as important.“My course is called TALK,” says Wood Brooks, who is the O'Br...
6 Dec 202227min
72. Quick Thinks: Talk It Out – How to Successfully Negotiate and Resolve Conflict
When it comes to negotiating and managing conflict, Professor Michele Gelfand says it’s time to get creative.Everybody has wants and needs. So what do we do when our priorities compete with those of o...
22 Nov 202214min
71. Strategy Success: How to Communicate Your Gameplan
As Professor Jesper Sørensen sees it, a winning strategy is the result of conversations, not commands.Sørensen says strategy can be directed from the C-suite, but it doesn’t have to be. “Lots of great...
8 Nov 202227min
