45. Recipes From the “Communication Kitchen”: How to Handle Three Common Challenges This Holiday Season

45. Recipes From the “Communication Kitchen”: How to Handle Three Common Challenges This Holiday Season

In each episode of Think Fast, Talk Smart, Stanford GSB lecturer and podcast host Matt Abrahams asks his guests the same question: “What are the first three ingredients in a successful communication recipe?” Answers have ranged from specific and poetic, to impactful and thought-provoking. In this episode, we bring you some favorite responses, as well as Matt’s tips for solving three common communication challenges that tend to arise during the holiday season.


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30. Dissolve Disagreements: How Communication Impacts Conflict

30. Dissolve Disagreements: How Communication Impacts Conflict

“Communication, conflict, and cooperation are intertwined in a multitude of ways,” says Nir Halevy, associate professor of organizational behavior at Stanford Graduate School of Business. In this epis...

31 Mars 202124min

29. Question Everything: Why Curiosity Is Communication’s Secret Weapon

29. Question Everything: Why Curiosity Is Communication’s Secret Weapon

The information you receive is only as strong as the questions you ask. In this episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturers Matt Abrahams and Debra Schifrin discu...

11 Mars 202127min

28. Building Strong Relationships: How to Effectively Communicate in Your Professional and Personal Life

28. Building Strong Relationships: How to Effectively Communicate in Your Professional and Personal Life

Recognizing the importance of forging connections with others — and learning how to build those bonds in real time — is the focus of a course that’s been the most popular elective at Stanford GSB for ...

18 Feb 202131min

27. Psychology Trumps Technology: How to Be a Better Communicator on Social Media

27. Psychology Trumps Technology: How to Be a Better Communicator on Social Media

“Psychology trumps technology,” says Jeff Hancock, founding director of the Stanford Social Media Lab and professor in the Department of Communication at Stanford.“If you want to understand what's goi...

28 Jan 202127min

26. Writing to Win: How to Quickly Capture Readers and Keep Them Engaged

26. Writing to Win: How to Quickly Capture Readers and Keep Them Engaged

“The reader is impatient,” says Glenn Kramon, Stanford GSB lecturer in management and editor at the New York Times. “Start with the most important conclusion and then explain how you got there.”On the...

8 Jan 202125min

25. Quick Thinks: All Effective Communication Must Start With This

25. Quick Thinks: All Effective Communication Must Start With This

As we look back on more than 20 interviews with Think Fast, Talk Smart guests, we’ve heard one piece of advice over and again: Know Your Audience. This wisdom echoes what research clearly shows: Conte...

4 Dec 20209min

24. Feelings First: How Emotion Shapes Our Communication, Decisions, and Experiences

24. Feelings First: How Emotion Shapes Our Communication, Decisions, and Experiences

“Something like 90 to 95% of our decisions and behaviors are constantly being shaped the non-consciously by emotional brain system.” In this episode of Think Fast, Talk Smart, Professor of Marketing B...

20 Nov 202026min

23. Look Within: How to Lead with Self Awareness and Vulnerability

23. Look Within: How to Lead with Self Awareness and Vulnerability

“Effective is being able to achieve your goals, which is important, but there are plenty of people who achieve their goals that most of us would find unworthy. So the question what does it take to be ...

6 Nov 202033min

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