Supporting Parents in ABA Services with Valencia Harper from Apollo Behavior: Session 301

Supporting Parents in ABA Services with Valencia Harper from Apollo Behavior: Session 301

When it comes to Applied Behavior Analysis (ABA), much of the focus is often placed on data collection, program goals, and measurable outcomes for the child. But what about the parents? Supporting caregivers is a critical, and sometimes overlooked, component of effective ABA services. In a recent podcast episode, I had the pleasure of sitting down with Valencia Harper, a seasoned clinician from Apollo Behavior, to talk about her thoughtful approach to working with families.

Long-time listeners may remember Valencia from our Apollo Case Study Series, where she and her colleagues discussed mentoring new practitioners. This time around, we shifted gears to focus on her insights into caregiver collaboration—and the conversation did not disappoint.

From Smoothies to Strategy: Valencia's Journey

Valencia opened up about her own career beginnings, including a memorable (and messy) first day involving a smoothie spill. That moment, though humbling, marked the start of a journey that led her to become the confident and effective BCBA she is today.

Through years of experience, she has developed a deep appreciation for the unique challenges parents face—and a toolkit for meeting them with empathy, clarity, and respect.

What Parents Really Need from ABA Providers

Throughout the episode, Valencia shared key insights into how BCBAs can better support the families they serve. Here are a few highlights from our discussion:

1. Listening Builds Rapport

Rather than jumping into solutions, Valencia emphasizes the power of active listening. Parents often come to the table with a wealth of experience and emotion. Taking time to truly hear them builds trust and sets the tone for collaboration.

2. BCBAs Don't Have to Know Everything

It can be tempting to feel like we have to have all the answers. But Valencia reminds us that being transparent about what we don't know—while showing a commitment to learning—can strengthen relationships rather than weaken them.

3. Prioritize Parental Concerns

Instead of sticking strictly to what the data says, Valencia encourages clinicians to take parent priorities seriously. If bedtime battles or sibling conflicts are top of mind for the family, addressing those concerns can lead to more engagement and faster progress.

4. Clarify ABA Jargon

Parents may struggle with technical terms or misunderstand the purpose of certain procedures. Valencia discusses how breaking things down into digestible language helps reduce frustration and builds empowerment.

5. Combat Learned Helplessness

Some caregivers come into services feeling defeated or disconnected. Valencia talks about how to gently challenge that mindset and offer small, achievable strategies that rebuild parental confidence.

6. Teach How to Set Limits

Supporting families doesn't stop with behavior plans. Valencia shares tips for coaching parents on how to set clear, developmentally appropriate limits without escalating the situation.

7. Responding to "We've Already Tried That"

This common phrase can be frustrating for clinicians, but Valencia reframes it as an opportunity to validate parents' experiences and reintroduce strategies with better context or support.

Inside Apollo's Approach to Caregiver Training

Valencia also gave us a behind-the-scenes look at how Apollo Behavior structures its caregiver support. From structured training sessions to informal check-ins, their model integrates parent collaboration as a core component of service delivery—not an afterthought.

Resources Mentioned in the Episode

If you're looking to dive deeper into the themes we discussed, here are a few recommended reads and links from the show:

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24: Ryan O'Donnell on Goals, Values, and Self-Monitoring

24: Ryan O'Donnell on Goals, Values, and Self-Monitoring

In Session 24, Ryan O'Donnell joins me for a wide ranging discussion. We talk about everything from taking data on your own behaviors, things to consider before setting goals, to operant conditioning of fish! We also talk about some upcoming projects of his, including The Next Gen Revolution Summit, and his forthcoming podcast, "Why we do what we do," (coming in May 2017). During our chat, he mentioned a few apps to help with productivity. Here are links to a few of them: Base Camp Wunderlist Wrike We also talked about these books: I'll Stop Procrastinating When I Get Around to It, by Dick Malott Get Out of Your Mind and Into Your Life, by Steve Hayes I am trying this app out to track and manage my time on the iPhone: Moment Ryan is @ryanodonnell23 on Twitter & Instagram, so feel free to give him an virtual high-five! Oh, and there's that fish lab that we talked about....

11 Apr 20171h 1min

23: Mark Dixon Discusses his PEAK Curriculum

23: Mark Dixon Discusses his PEAK Curriculum

In Session 23 of The Behavioral Observations Podcast, Mark Dixon visits with us again to discuss the PEAK assessment and curriculum. Specifically, he tells us about how he first got into working with individuals with Autism, what he saw that was lacking in the assessment and curricular tools at that point in time, and the related circumstances that inspired the creation of PEAK. Also, because our first conversation on ACT was so wildly popular, we spend a little time talking about the latest research and best practices for intervention using the ACT for Children with Autism and Emotional Challenges curriculum. For more information on PEAK, check out Mark's PEAK Facebook page, or go directly to www.peakaba.com.

27 Mars 201755min

22: Dr. Linda LeBlanc discusses OBM, Behavioral Gerontology, and More!

22: Dr. Linda LeBlanc discusses OBM, Behavioral Gerontology, and More!

Dr. Linda LeBlanc joins me today to provide a primer of sorts on behavioral approaches to supporting the elderly, using solid behavioral principles to run organizations, and embedding ethics into everyday clinical decision making. She ends the show by sharing some great advice for BCBAs who are new to the field. Linda is the president of LeBlanc Behavioral Consulting, as well as the Executive Advisor for Trumpet Behavioral Health. Prior to these positions, she held faculty appointments at Western Michigan University as well as my alma mater, Auburn University (War Eagle!!!).

17 Mars 20171h 18min

21: Gina Green on APBA and Licensure

21: Gina Green on APBA and Licensure

I am honored to be joined by Dr. Gina Green in Session 21 of The Behavioral Observations Podcast. In this show we talk about some current events in the practice of ABA, including the role of professional organizations, and the lessons that have been learned as states contend with the licensure of our practice. Gina's CV is uniquely impressive. Just her bio-sketch alone is longer than most resumes, so in the interest of space, I have included it in the show notes for those who would like to read more about her impressive career. In addition to discussing licensure, we talk a lot about the upcoming APBA conference in March of 2017, as well as that organization in general. For more information on the APBA and the conference, please check out www.apbahome.net.

9 Feb 20171h 43min

20: Greg Hanley Answers YOUR Questions!

20: Greg Hanley Answers YOUR Questions!

In Session 20, Greg Hanley returns to The Behavioral Observations Podcast for an unprecedented third time! The first two podcast episodes with Greg (Session 1 and Session 7) were so popular that they have, as of this writing, been downloaded almost 18,000 times! Given the intense interest in this topic, a few months ago, I asked Greg if he'd like to come back on the show to answer questions from the audience. He graciously agreed to do so, and shortly thereafter, I sent out emails and FaceBook posts asking for listener questions. And boy, did you guys respond! As you'll see, we received a ton of great questions. In fact, we received so many questions that this episode is almost twice as long as other sessions of the podcast! Podcasts can be one-sided at times, so this episode is very special to me because of the tangible interaction between the audience and guest. Going forward, let me know if there are other guests you'd like a Q & A show with. I will try to incorporate listener submitted questions into my regular interviews as well. Details will be disseminated via the mailing list. Getting back to Session 20, Greg mentions a few articles and presentations that I'd like to provide links to: Click here for Greg's narrated Power Point that describes the rationale for the IISCA approach Derby, K. M., Fisher, W. W., Piazza, C. C., Wilke, A. E., & Johnson, W. (1998). The effects of noncontingent and contingent attention for self-injury, manding, and collateral responses. Behavior Modification, 22(4), 474-484. Ghaemmaghami, M., Hanley, G. P., & Jessel, J. (2016). Contingencies promote delay tolerance. Journal of Applied Behavior Analysis. Jessel, J., Hanley, G. P., & Ghaemmaghami, M. (2016). Interview-informed synthesized contingency analyses: Thirty replications and reanalysis. Journal of Applied Behavior Analysis. Thanks for checking out Session 20! If you enjoy the show and have a few minutes, please consider heading over to iTunes to leave a rating and review.

12 Jan 20171h 35min

Beyond Bourbon St, or Fun Reasons to Attend APBA!

Beyond Bourbon St, or Fun Reasons to Attend APBA!

Several weeks ago Dr. Gina Green posted an impassioned request to support the Association for Professional Behavior Analysts on Facebook, noting, among other things, that the organization is uniquely suited to advocate for the needs of both practitioners and clients in this unpredictable world of ours. One of the ways that she suggested supporting APBA was to attend the annual conference. Well, her plea worked on me, and I am in the process of making travel plans to New Orleans, where this year's conference is being held. After that, I started thinking about things I could do to encourage my fellow Behavior Analysts to attend as well. As such, I hope to have a future episode or two that highlights the content of the conference itself. Having said that, attending a conference is not only about sitting in a meeting room, dutifully taking notes and obtaining CE units. Let's be honest, it's also an opportunity to travel and see places that one would not ordinary visit on their own. Because this year's event is in the city of New Orleans, I thought that it would be fun to do an episode that highlights some non-clinical or practice-related reasons to attend APBA. In order to accomplish this, I reached out to my new friend and fellow podcaster, Mark Bologna of the Beyond Bourbon Street Podcast, a show that celebrates all that New Orleans has to offer. In this episode, the New Orleans native gives us perhaps the most concise visitor's guide to the city. We talk about everything from how to get to the conference hotel from the airport to local figures of speech. More importantly we spend a lot of time talking about cool places to eat, sightsee, and just hang out. Mark shares places to go not only for new visitors to the city, but he also mentions some very cool restaurants that only the locals know about. All in all, there's something for everyone in this episode (and if you're like me, you'll start to get hungry as Mark describes the local cuisine!). From a resources standpoint, this is perhaps the most content-rich episode I've done to date. There are almost 40 links to resources in these show notes. I listed them in the order in which they appear in the podcast. I have them in a downloadable PDF as well, so please feel free to share this with friends and co-workers who are considering a trip to New Orleans (whether for the conference or not). Here's the PDF (no email address required, actual links below): Session 19 Resource List In closing, I hope I've provided some additional incentive to attend the APBA conference! Session 19 Resources. The links from this podcast, in order of appearance. All typos, mistakes, etc.. are mine, and not Mark Bolongna's. For more information, check out Mark's website and podcast at http://beyondbourbonst.com/. He also has an awesome Instagram page, with lots of great pictures of various sights in the New Orleans area (see https://www.instagram.com/beyondbourbonst/). http://www.norta.com/Getting-Around/GoMobile-App RTA (Public Transportation) mobile app http://www.thecolumns.com/ The Columns Hotel http://beyondbourbonst.com/ Homepage for Mark Bologna's awesome podcast http://flymsy.com/PageDisplay.asp?p1=6016 MSY airport ground transport, Mark suggests Uber too http://www.tennesseewilliams.net/ Tennessee Williams Literary Festival http://sasfest.org/ Saints and Sinners festival http://www.saengernola.com/shows/chris-rock-total-blackout-tour-2017 Chris Rock show http://www.nola.gov/parks-and-parkways/parks-squares/lafayette-square/ Lafayette Square Park http://nola.eater.com/2016/11/18/13654334/top-taco-festival-new-orleans-debuts-march-2017 NOLA Taco Festival http://www.cafedumonde.com/ Cafe Du Monde http://neworleanscitypark.com/in-the-park/morning-call Morning Call (CDM alternative) http://www.gumboshop.com/ the Gumbo Shop http://www.mrbsbistro.com/ Mr. B's. Bistro http://www.commanderspalace.com/ Commander's Palace (2-4 week reservations in advance recommended) http://www.antoines.com/ Antoine's Restaurant (ask for a tour; 2-4 week reservations in advance recommended) http://jacques-imos.com/ Jacques-Imo's; great local casual food https://www.brigtsens.com/ Brightsen's Restaurant (known for seafood and duck) http://www.clancysneworleans.com/ Clancy's restaurant (uptown New Orleans) http://www.katiesinmidcity.com/ Katie's Restaurant & Bar http://beyondbourbonst.com/new-orleans-language-guide/ The Language of New Orleans - Podcast episode http://www.qandc.com/ Q & C hotel http://www.catahoulahotel.com/ Catahoula Hotel http://bienvillehouse.com Bienville House Hotel http://www.therooseveltneworleans.com/ Roosevelt Hotel http://www.marriott.com/hotels/hotel-photos/msydt-renaissance-new-orleans-arts-warehouse-district-hotel/ Renaissance Hotel http://www.westinneworleanscanalplace.com/ Westin Hotel http://louisianastatemuseum.org/museums/the-cabildo/ Cabildo Museaum http://louisianastatemuseum.org/museums/the-presbytere/ Presbytere Museam http://www.twochickswalkingtours.com/index.html 2 chicks walking tours http://www.bigboytravel.com/louisiana/neworleans/gardendistrictwalkingtour/ garden district walking tour http://louisianastatemuseum.org/museums/the-old-us-mint/ The Old US Mint - History of Jazz museum, free! https://www.preservationhall.com/ Preservation Hall jazz venue http://701bourbon.com/ Cat's Meow, French Quarter nightclub http://www.patobriens.com/patobriens/default.asp Pat O'Briens, French Quarter Bar/Club http://www.bestofneworleans.com/ The Gambit (free local paper) https://www.facebook.com/kermitruffinsnola/ Kermit Ruffins, local jazz legend http://www.bigsamsfunkynation.com/ Big Sam's Funky Nation (another local music legend) http://www.houseofblues.com/neworleans New Orleans House of Blues

28 Dec 20161h 7min

18: The authors of OBM Applied!

18: The authors of OBM Applied!

In Session 18, Manny Rodriguez, Shannon Biagi, and Dan Sundberg join me to discuss their OBM Applied! book series. In this episode we cover the following topics: Why they wrote OBM Applied! Who the intended reader is What sort of outcome a reader can expect The Florida Institute of Technology OBM Certificate program In addition to these, we talk quite a bit about the process of writing itself, which can be applicable to not only writing books, but I would imagine finishing theses and dissertations as well. Shannon, Manny, and Dan were also generous enough to provide a cheat sheet on staying on-task and productive during the writing process. Show notes and the cheat sheet are at www.behavioralobservations.com/Session-18

19 Dec 20161h 5min

Session 17: Derek Reed on Behavioral Economics

Session 17: Derek Reed on Behavioral Economics

What does risky sex, drug use, and even indoor tanning have in common? Fortunately Dr. Derek Reed, BCBA-D, joins me in Session 17 to provide a tutorial of sorts on behavioral economics, which helps to explain what these (and many other) "problems of consumption," are influenced by behavior-environment relationships. Derek runs the Applied Behavioral Economics Laboratory at the University of Kansas, and has extensive experience across a wide range of behavior analytic niches. For example, during the interview, he tells the story of how within the first semester of studying Behavior Analysis, he was doing everything from providing services to children in applied settings while also working in an animal laboratory. He also describes some of his research on how people choose to partake in indoor tanning, and explains some of the behavioral economic principles that influence such decisions. Although we get, "into the weeds," as it relates to discussing concepts from the Experimental Analysis of Behavior, Derek expertly translates many of these ideas into language that is, in the end, quite accessible. Even if you have no interest in EAB, I believe that there are take-home messages for Behavior Analysts in all settings. To that end, I hope you enjoy this conversation as much as I did.

8 Dec 20161h 11min

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