The Art of Customer Relationship Building | Episode 297
Freight 3606 Juni 2025

The Art of Customer Relationship Building | Episode 297

🎧 This Freight 360 episode explores winning brokerage strategies, industry risks, and economic shifts. -Securing more freight through strong communication and customer value -FMCSA identity verification changes and rising fraud concerns -Tariffs, safety budget cuts, and their economic impact -Tech, AI, and personal productivity tips for brokers Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to...

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Tips for New Freight Brokers | Final Mile 127

Tips for New Freight Brokers | Final Mile 127

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💸 Tax tips for brokers? 🧠 Where do you get sample rate cons? 🧾 What TMS auto-creates rate cons/forms? 📂 What broker f...

27 Jan 15min

Building A Freight Sales Team | Episode 327

Building A Freight Sales Team | Episode 327

A brutal ice storm is set to ice over the South, squeezing capacity, delaying service, and pushing rates from Texas to the Carolinas—so we start by breaking down what that really means for freight. Th...

23 Jan 1h

Insurance For New Freight Brokers | Final Mile 126

Insurance For New Freight Brokers | Final Mile 126

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🛡️ Beginner broker insurance policies & recommended providers 📄 Power of attorney in carrier packets—standard or red fl...

20 Jan 18min

Freight Matching Goes Truly Digital | Episode 326

Freight Matching Goes Truly Digital | Episode 326

What if covering freight felt like hitting an easy button—without losing control? We sat down with DAT’s Bill Driegert and AscendTMS CEO Tim Higham to break down how DAT’s Convoy platform, now built d...

16 Jan 1h 13min

What It Really Costs To Run A Small Freight Brokerage | Final Mile 125

What It Really Costs To Run A Small Freight Brokerage | Final Mile 125

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 What’s the average monthly cost to be a freight broker? 🧩 What affordable options compare to Genlogs for small broker...

13 Jan 18min

How To Kickstart 2026 In Brokerage With CRM Discipline, Diversified Niches, And Better Follow-Ups

How To Kickstart 2026 In Brokerage With CRM Discipline, Diversified Niches, And Better Follow-Ups

Want a real reset for 2026? We break down what’s actually moving the freight market right now and give you a practical blueprint you can run tomorrow—disciplined CRM habits, focused prospecting, timel...

9 Jan 50min

🚚 No ELD, No Load? How ELD-Exempt Carriers Really Get Booked | Final Mile 124

🚚 No ELD, No Load? How ELD-Exempt Carriers Really Get Booked | Final Mile 124

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚨 Fraud Alert: Fake carrier showed legit tracking, took a $2K fuel advance, never picked up the load 🚚 ELD Question: Ho...

23 Dec 202514min

💥 $2,000 Fuel Advance Lost — Here’s What Actually Happened | Episode 324

💥 $2,000 Fuel Advance Lost — Here’s What Actually Happened | Episode 324

We break down a real Idaho-to-Florida scam where clean onboarding, fake documents, and convincing GPS pings led to a $2,000 fuel advance disappearing without a pickup. With tender rejections climbing ...

19 Dec 202554min

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