Cornell Hospitality Quarterly: What Matters More?: Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers' Job Performance

Cornell Hospitality Quarterly: What Matters More?: Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers' Job Performance

Glenn Withiam talks to Sean Way about his and co-authors, Michael Sturman and Carola Raab's article in the May 2010 issue of Cornell Hospitality Quarterly entitled, "What Matters More? Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers' Job Performance." This podcast discusses the concept that employee job satisfaction is a causal driver of employee job performance, customer satisfaction, and company performance.

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Avsnitt(155)

FBR: Implications of Family Business Employment for Employees' Innovative Work Involvement

FBR: Implications of Family Business Employment for Employees' Innovative Work Involvement

An interview with co-author Yannick Bammens for the Family Business Review article, "Implications of Family Business Employment for Employees' Innovative Work Involvement," an honorable mention paper ...

1 Sep 201615min

HRD: An Evidence-Based Review of Creative Problem Solving Tools A Practitioner's Resource

HRD: An Evidence-Based Review of Creative Problem Solving Tools A Practitioner's Resource

Dr. David Vernon of Canterbury Christ Church University discusses the paper he co-authored in Human Resource Development Review entitled "An Evidence-Based Review of Creative Problem Solving Tools A P...

26 Aug 20166min

HRD: Strategy of Career Interventions for Battered Women

HRD: Strategy of Career Interventions for Battered Women

Dr. Joshua Collins speaks about his paper, "Strategy of Career Interventions for Battered Women," recently featured in a Human Resource Development Review virtual special issue.

11 Aug 201610min

HRD: Interventions for Women with Postpartum Depression Symptoms: An Integrative Literature Review for Human Resource Development

HRD: Interventions for Women with Postpartum Depression Symptoms: An Integrative Literature Review for Human Resource Development

Author Cyntianna Ledesma Ortega discusses the article, "Interventions for Women with Postpartum Depression Symptoms: An Integrative Literature Review for Human Resource Development" which she publishe...

2 Juni 20165min

FBR: Sustaining the Family Buisness with Minimal Financial Rewards: How Do Family Firms Continue?

FBR: Sustaining the Family Buisness with Minimal Financial Rewards: How Do Family Firms Continue?

Assistant Editor Karen Vinton speaks with author Jane Glover about her paper, published in the June 2015 issue of FBR, which explores how family farm businesses continue to operate, even when economic...

18 Apr 201612min

FBR: Family Governance at Work: Organizing  for New Product Development in Family  SMEs

FBR: Family Governance at Work: Organizing for New Product Development in Family SMEs

Assistant Editor Karen Vinton speaks with author Josip Kotlar about his paper, recently published in Family Business Review, which elaborates on how family governance influences innovation.

18 Apr 201618min

HRD: Using HRD to Support Repatriates: A Framework for Creating an Organization Development Strategy for Repatriation

HRD: Using HRD to Support Repatriates: A Framework for Creating an Organization Development Strategy for Repatriation

Author Tomika Greer discusses her paper, "Using HRD to Support Repatriates: A Framework for Creating an Organization Development Strategy for Repatriation," which she wrote with co-author Alexandra C....

31 Mars 20168min

HRD: On Critical Reflection: A Review of Mezirow's Theory and Its Operationalization

HRD: On Critical Reflection: A Review of Mezirow's Theory and Its Operationalization

Author Henriette Lundgren discusses her paper, "On Critical Reflection: A Review of Mezirow’s Theory and Its Operationalization," which she published with co-author Rob Poell in the March 2016 issue o...

21 Mars 201610min

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