Are Focus Groups Still Worth the Investment for Market Research? | Ep. #358
In Episode #358, Eric and Neil discuss whether a focus group is still worth the investment for market research. Tune in to learn more about focus groups and how technology has played a major role in how we conduct market research today! Time Stamped Show Notes: 00:27 – Today’s topic: Are Focus Groups Still Worth the Investment for Market Research? 00:38 – A focus group is when a group of people that are your ideal customers come to discuss a certain product that you may be launching 00:56 – Neil did a focus group that was paid by Yahoo 01:09 – The people discussed Yahoo and its competitors 01:50 – Focus groups were very effective before, but it won’t be as effective now 01:58 – Technology has changed the face of market research, people can find their answers online and surveys to collect information are done online as well 02:32 – Eric doesn’t see the need for an in-person focus group 03:02 – Mileage may still vary 03:12 – Marketing School is giving away a free 1 year subscription to Olark which is a live chat software tool 03:24 – Subscribe, rate and review Marketing School 03:30 – Text MARKETINGSCHOOL to 33444 for those in the US 03:26 – That’s it for today’s episode! 3 Key Points: A focus group is a group of your ideal customers who meet you in person to discuss a product. Focus groups were effective for market research before mass improvements were made in technology. If your targeted customers are seniors, focus groups might still work as they prefer face-to-face surveys and conversations. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.
24 Juli 20177min
3 Creative Ways to Attract Your Ideal Customer | Ep. #357
In Episode #357, Eric and Neil discuss 3 creative ways to attract your ideal customer. Tune in to learn how you can draw the most curated customers to your website without coming off as spam. They’ll also discuss the benefits of hosting an event with a curated guest list of your liking. Time Stamped Show Notes: 00:27 – Today’s topic: 3 Creative Ways to Attract Your Ideal Customer 00:40 – Eric usually throws a dinner with marketing directors 00:59 – People like doing business with people 01:36 – Emailing potential customers is another way 01:53 – Neil puts remarketing pixels in the email 02:04 – Eventually, people will click the links 02:20 – Eric uses Dux-Soup which enables you to scan profiles on LinkedIn 02:38 – You can set the search parameters 03:05 – Dux-Soup is $15 a month 03:15 – Caffeine can keep your screen on 03:40 – Marketing School is giving away a free 1 year subscription of Olark which is a chat tool that you add to your site 03:54 – Subscribe, rate and review Marketing School 03:58 – Text MARKETINGSCHOOL to 33444 for those in the US 04:05 – That’s it for today’s episode! 3 Key Points: Hosting a dinner gives you the power you choose who to invite, making the dinner more exclusive. Customers will most likely click on your site when they see the value. Leverage online tools that can help you see who the right customers are for you. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.
23 Juli 20177min
7 Metrics You Ought to Monitor in Google Analytics | Ep. #356
In Episode #356, Eric and Neil discuss the 7 metrics you ought to monitor in Google Analytics. Tune in to learn how you can use these metrics in Google Analytics to drive more traffic to your site and increase your ROI. Time Stamped Show Notes: 00:27 – Today’s topic: 7 Metrics You Ought to Monitor in Google Analytics 00:37 – First metric is the bounce rate 00:54 – You can check which pages are causing the bounce and do necessary adjustments 00:59 – Second metric is the search traffic 01:01 – You can monitor it daily and make weekly comparisons to see the trends 01:21 – Neil started adding different languages on their website 01:56 – Third metric is the conversion 02:02 – You should be looking at where your conversions are coming from and if you’re hitting your goals 02:22 – Fourth metric is the time on site 02:42 – Check your time on site alongside your bounce rate 02:53 – Fifth metric is the site speed 03:00 – Site speed is a ranking and experience factor 03:20 – Sixth metric is social referrals 03:46 – Neil won’t spend more money on Facebook ads for USA because of its strict algorithm 04:12 – Seventh metric is pages per session 04:30 – You can pull lessons from the well performing pages and duplicate them for your other pages 04:39 – That’s it for today’s episode! 3 Key Points: By paying attention to the metrics, you can track your progress and make the necessary adjustments. First study the social platform where you want to have paid ads to make sure your money doesn’t go down the drain. Set goals for your business to see if you’re on the right track. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.
22 Juli 20178min
How to Retain Your Customers | Ep. #355
In Episode #355, Eric and Neil discuss how to retain your customers. Customer experience has the largest impact when it comes to loyalty. When you treat your customers well—acknowledging their value as client and friend—they will stay true to you, refer you to others, and contribute to the long-term success of your company. Tune-in to find how you can keep your customers for the long haul. Time Stamped Show Notes: 00:27 – Today’s topic: How to Retain Your Customers 00:40 – People like dealing with people so visit your customers and build a relationship when you can 00:48 – It can be difficult at times, but you have to establish that relationship 01:17 – Add as much value as you can to your customers 01:24 – Your job is to make them look like a superstar so they’ll remember you forever 01:31 – Become their friend 01:44 – The onboarding experience affects retention more than anything else 01:50 – Look at the metrics for your onboarding 02:17 – For service-based businesses, Conversion Rate Experts will ask you about the experience 02:30 – They take the data to improve onboarding experiences and calls 02:48 – Some of Eric’s friends use Intercom for support 02:54 – Have great customer service 03:15 – It’s part of the experience 03:35 – Do what’s right for the customer 03:50 – Neil had a bad experience with a software company 04:08 – The owner didn’t assist Neil well 04:24 – Neil is a prime customer and when his order didn’t arrive on time, Amazon sent him a new product overnight and a rebate 05:25 – In the long run, a good experience will pay off 05:43 – People will remember how you made them feel! 06:15 – That’s it for today’s episode! 3 Key Points: Build a relationship with your customers and consistently work to add value to them. Your customers as friends, know their worth when it comes to the lasting success of your company. Great customer service will keep your customers happy and satisfied—they’ll even be willing to refer you to others. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.
21 Juli 20179min
How to Build DA 70+ Links | Ep. #354
In Episode #354, Eric and Neil discuss how to build DA 70+ links. Tune in to learn how you can effectively build your DA links and the importance of having the BEST content in your respective field before approaching high DA sites you want to link back to you. Time Stamped Show Notes: 00:27 – Today’s topic: How to Build DA 70+ Links 00:34 – DA stands for domain authority with a scale of 1-100, 100 being the strongest 00:43 – The higher the domain authority is, the easier it is for you to boost your content 01:08 – Large publications usually have 60-90+ DA 01:24 – Marketing School’s Episode about writing for large publications 01:32 – Go to your competition, take their URL and put into Ahrefs 01:40 – You’ll see their backlinks, who’s linking to them and the articles they're pointing to 01:47 – Create better articles, hit those sites up, and ask for a link 01:53 – Neil finds this to be the most effective way 01:57 – Check Brian Dean’s skyscraper technique 02:00 – Check out Dean’s article on 10 ways to double your SEO traffic and 101 ways to double your SEO traffic on his website 02:56 – Building DA links is a timed game 03:06 – The best approach is to create great content and talk to the higher domain authority sites, asking them to link to you 03:23– That’s it for today’s episode! 3 Key Points: Increase your domain authority by writing with large publications. If your content is better than you competitors, you have a higher chance of high DA sites linking to you. Building DA is a timed game; be patient and continue to be the best authority on a subject. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.
20 Juli 20176min
Should You Use Pop-ups? | Ep. #353
In Episode #353, Eric and Neil discuss whether or not you should use a pop-up. Tune in to hear Eric and Neil’s experience with pop-ups, why they still work, and how you can recoup your spending by using this tool. Time Stamped Show Notes: 00:27 – Today’s topic: Should You Use Pop-ups? 00:55 – Whether people like or hate pop-ups, they still use them because they work 01:04 – You should use pop-ups 01:13 – Use pop-ups when your visitor is about to leave your website 01:23 – Eric read a study that assessed whether a visitor left the website after seeing a pop-up 01:42 – The metrics stayed the same 01:56 – People still convert at the end of the day 02:16 – Hello Bar can be used for pop-ups 02:35 – You can recoup your spending through pop-ups 03:04 – There’s nothing wrong with pop-ups 03:10 – When your pop-up is great and people get value from it, they won’t hate you 03:27 – As Mark Cuban says “when you try to please everyone, you please no one” 03:30 – That’s it for today’s episode! 3 Key Points: Pop-ups are still used today, because they WORK. Use pop-ups not when the visitor enters your website, but when they’re about to leave. Make sure your pop-up adds value to your customers and everyone walks away happy. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.
19 Juli 20176min
7 Advanced Segments You Ought to Set Up in Google Analytics | Ep. #352
In Episode #352, Eric and Neil discuss the 7 advanced segments you should be setting up in Google Analytics. Tune in to know how evaluating segmented data can improve your customers' user experience, provide you a picture of your search traffic per geographic region, and see who is actually spending on your website. Time Stamped Show Notes: 00:27 – Today’s topic: 7 Advanced Segments You Ought to Set Up in Google Analytics 00:40 – Google analytics show you data 00:48 – With advanced segments, you can specify data and ‘slice and dice’ Google reports to look at the data based on the segments 01:10 – First, look at the regions where you generate most of your business from 01:12 – Create advanced segments around those countries 01:16 – Neil targets Brazil and other Spanish speaking countries with some European and US countries 01:26 – Neil can track the traffic from those regions 01:43 – Second is the people who have viewed 3 or more pages 02:00 – Third is the search traffic per country 02:09 – You can check how different regions are growing and declining 02:18 – By segmenting, you can be more specific about the reasons why there’s decline and growth 02:40 – Fourth is the visitors who have generated over $100 in revenue 02:57 – Fifth is session duration 03:00 – Neil created one that was under 40 seconds 03:12 – Another variation is over 40 seconds 03:38 – You can then start adjusting your website for a consistent user experience 03:56 – Sixth is the visitors whose search query is more than 4 words 04:07 – Avinash Kaushik’s advance segments 04:28 – Seventh is having goals set up whether you’re an e-commerce site or lead gen site 04:37 – Neil set up a segment related to transaction amounts 05:10 – After looking at the transactions, Neil will have an idea of what makes people spend more 05:33 – You can notice the patterns of people’s behavior on your website 05:50 – That’s it for today’s episode! 3 Key Points: While Google analytics show you data, advance segments will ‘slice and dice’ the specific data you want to evaluate. Take advantage of advance segments to create a better user experience on your website. Having a better knowledge on your customer’s behaviors can help you adjust for the problems on your website. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.
18 Juli 20179min
7 Chrome Extensions Every Marketer Ought to Use | Ep. #351
In Episode #351, Eric and Neil discuss 7 chrome extensions that every marketer ought to use. Tune in to learn how these chrome extensions can make your work as a marketer easier so that you’re using your time in a way that maximizes productivity! Time Stamped Show Notes: 00:27 – Today’s topic: 7 Chrome Extensions Every Marketer Ought to Use 00:34 – First extension is Zest—it has tons of marketing articles 00:54 – Keyword Everywhere is an extension that when you search anything, it pops in data on the search volume from Google 01:15 – It is useful for marketers because they can do keyword research through the Google browser 01:26 – Ghostery shows you the technology a website has 01:53 – Fourth is Save to Pocket 02:08 – Allows you to save anything for future reference 02:20 – Fifth is Buffer for social media sharing 02:37 – Sixth is Email Hunter 02:46 – It can figure out the email address of the profile you’re viewing 02:58 – Neil used Rapportive but LinkedIn discontinued it 03:14 – Last is TubeBuddy which shows you the tags that you should be using in YouTube, the tags of the video you’re watching, and your tags ranking 03:50 – That’s it for today’s episode! 3 Key Points: Chrome extensions can help you enormously, especially if you usually work with Google browser. As a marketer, shifting through different websites or software can be time consuming making the use of extensions necessary. Leverage the online tools that you can use to streamline your marketing processes. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.
17 Juli 20177min
