How AI Levels the Playing Field for Small Business

How AI Levels the Playing Field for Small Business

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM 🎙FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/706 What happens when a seasoned tech leader steps away from Microsoft, only to return stronger and more AI-savvy than ever? In this episode, Nikkia Carter shares her journey from early programming days to becoming a Microsoft MVP—twice. She dives deep into how AI, especially Microsoft Copilot, is transforming business operations, leveling the playing...

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Recruiting & Leadership in the Dynamics Practice with Heather Hall

Recruiting & Leadership in the Dynamics Practice with Heather Hall

FULL SHOW NOTES https://podcast.nz365guy.com/19 Doing Dynamics 365 Recruitment rightProfile of a great candidateCore roles in a Dynamics 365 delivery teamEngaging with recruitersPoaching of staffChoosing candidatesOnboarding new people into the teams’ cultureHow to stop top long-term talent leavingTesting for attitude and team fitDynamics 365 skill-testing candidatesMicrosoft Certification and the selection processForms of educationCreating first day momentsAdvice to leaders; to do more of? L...

6 Maj 201852min

Dynamics 365 Administrator at Ford with Clarissa Simpson

Dynamics 365 Administrator at Ford with Clarissa Simpson

FULL SHOW NOTES https://podcast.nz365guy.com/18 Dynamics 365 Administrator at FordDay in a life of a Dynamics AdministratorThe roles and responsibilities and culture on a Dynamics 365 teamVendor and Partner engagementHow to motivate a teamMicrosoft as a vendorWorking with Microsoft PartnersHallmarks of an outstanding Microsoft PartnerDynamics 365 CommunityAddressing gender balance in the Dynamics 365 communityBooks Mentioned Bryce Courtenay https://amzn.to/2GlajbQResources Ford https://www.fo...

23 Apr 201857min

Presales and Dynamics 365 Practice Growth with Koen Van de Vyver

Presales and Dynamics 365 Practice Growth with Koen Van de Vyver

FULL SHOW NOTES https://podcast.nz365guy.com/17 Bringing craftsmanship to the CRM tradeWhat is Presales for Dynamics 365Getting training for a presales roleThe toughest element of working in presalesDemonstrating the capabilities of Dynamics 365 to a customerCreating Demo’sMaintaining your demo environmentsBest practice for your demo environmentsRelationships between Presales and SalesHarvard Business Review titled “To Improve Sales, Pay More Attention to Presales““Distinct from marketing and...

8 Apr 201848min

Sales in the Dynamics 365 Practice with Brock Sperryn

Sales in the Dynamics 365 Practice with Brock Sperryn

FULL SHOW NOTES https://podcast.nz365guy.com/16 The difference in selling business application software to infrastructure softwareCustomer characteristics (IT or business)Changes in recent years in the way customers are acquiring Dynamics 365The typical timeframe to sell DynamicsCustomer engagement process in the Dynamics saleCustomer engagement post-saleTypical stakeholders in a Dynamics saleSetting up the pursuit team in a Dynamics saleThe part RFx, play in the sales processLead generationT...

25 Mars 201853min

GDPR and Dynamics 365 with Mohamed Mostafa

GDPR and Dynamics 365 with Mohamed Mostafa

FULL SHOW NOTES https://podcast.nz365guy.com/15 General Data Protection Regulation (GDPR)Layperson's view of GDPRWhat is GDPR?Who is affected by the new regulation?Microsoft Dynamics 365 Partners and GDPRMicrosoft and GDPRDynamics 365 consultants and the effect GDPR will have on their rolesGDPR and Geography for all those outside the EUGDPR and the current Dynamics platformMarketing, Sales and Service – how will GDPR affect theseDynamics 365 Audit with Read Access and GDPRDynamics 365 Securit...

10 Mars 201858min

Microsoft Business Applications with James Phillips

Microsoft Business Applications with James Phillips

FULL SHOW NOTES https://podcast.nz365guy.com/14 Microsoft Business Applications in 2018Leading a 5000+ strong team at MicrosoftChallenges of leading a large teamManage competing prioritiesThe long-term future for on-premiseLeverage the power of Office365 and Azure for on-premiseEnterprise Microsoft FlowPowerAppsCommon Data Services (CDS)Customer focus for developmentMicrosoft Business Application for Microsoft PartnersMicrosoft partners that are executing well in Business ApplicationsAI and t...

25 Feb 201842min

Digital Transformation with Scott Ward (Part 2)

Digital Transformation with Scott Ward (Part 2)

FULL SHOW NOTES https://podcast.nz365guy.com/13 Can Digital Transformation help Microsoft partners win more business?Type of skills a partner needs if they want to engage customers in their Digital Transformation journeyTraining programs on Digital Transformation for partnersTypical engagement types for Digital TransformationKey stakeholders that need to be involved for it to meet the objectivesGeorge Westerman | Principal Research Scientist with the MIT said: “When digital transformation is ...

12 Feb 201835min

Digital Transformation with Scott Ward (Part 1)

Digital Transformation with Scott Ward (Part 1)

FULL SHOW NOTES https://podcast.nz365guy.com/12 The two parts of Digital TransformationWhat is Digital Transformation in a practical senseWhy should organisations care about Digital Transformation?What is hype and what is the reality with Digital TransformationWhat problems does Digital Transformation solve?How to sort through the hype of Digital TransformationWhat tools are there out there to help with Digital TransformationWhat type of organisations are embracing Digital TransformationThe D...

29 Jan 201848min

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