13: Joey Coleman | How to Ensure Lifelong Loyalty

13: Joey Coleman | How to Ensure Lifelong Loyalty

Joey Coleman (@thejoeycoleman) is a customer experience designer, an award-winning speaker, creator of First 100 Days methodology, and author of the upcoming Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days.

"We're not paying attention to maintaining the relationships that we claim are important to us." -Joey Coleman

What We Discussed with Joey Coleman:
  • Why everyone has customers -- even if we don't own a business.
  • Why the first hundred days of a customer life cycle are the most important -- and if you can get the experience right within this time frame, you've got a customer for life.
  • The eight phases of a customer journey and how they apply to business and personal relationships.
  • The experience mindset -- why it's important and how we can develop it.
  • Why Joey's only gotten three tickets in spite of being pulled over by the police 81 times.
  • And much more...

Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course!

Like this show? Please leave us a review here -- even one sentence helps! Consider leaving your Twitter handle so we can thank you personally!

Full show notes and resources can be found here.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(1326)

1316: If His Ex Was a Rebound, Why's She Still Around? | Feedback Friday

1316: If His Ex Was a Rebound, Why's She Still Around? | Feedback Friday

He says his ex was just a rebound. So why does she get the warm smiles, dinner plans, and the stories while you get the cold shoulder? It's Feedback Friday!And in case you didn't already know it, Jord...

24 Apr 1h 40min

1315: Nicolas Niarchos | The Dirty Supply Chain Behind "Clean" Energy

1315: Nicolas Niarchos | The Dirty Supply Chain Behind "Clean" Energy

Clean energy has a dirty secret buried deep in the Congo. The Elements of Power author Nicolas Niarchos is here to pull the supply chain apart link by link.Full show notes and resources can be found h...

21 Apr 1h 15min

1314: Bees | Skeptical Sunday

1314: Bees | Skeptical Sunday

In the grand scheme, bees bring way more to the table than honey — so why are they vanishing? Jessica Wynn combs through the data on Skeptical Sunday!Welcome to Skeptical Sunday, a special edition of ...

19 Apr 1h 11min

1313: Ruined the 'Do, Ruined the 'I Do' Too | Feedback Friday

1313: Ruined the 'Do, Ruined the 'I Do' Too | Feedback Friday

Your BFF wrecked your hair, kicked you off her bachelorette trip, and got your fiancé uninvited from his own brother's wedding. Yep, it's Feedback Friday!And in case you didn't already know it, Jordan...

17 Apr 1h 28min

1312: Andrea Dunlop | How Social Media Fuels Medical Child Abuse

1312: Andrea Dunlop | How Social Media Fuels Medical Child Abuse

Social media turned child abuse into a competitive sport. Munchausen by proxy expert Andrea Dunlop is here to explain how it works and why it's growing.Full show notes and resources can be found here:...

14 Apr 1h 27min

1311: Online Gambling | Skeptical Sunday

1311: Online Gambling | Skeptical Sunday

Sports betting exploded overnight and the house always wins. Nick Pell calls the bluff on online gambling here on Skeptical Sunday.Welcome to Skeptical Sunday, a special edition of The Jordan Harbinge...

12 Apr 1h 9min

1310: Sick Mom Needs Me — But So Does My Family | Feedback Friday

1310: Sick Mom Needs Me — But So Does My Family | Feedback Friday

A baby's on the way, but your mom with cancer is camped in the spare room with no exit plan. What do you do when love and limits collide on Feedback Friday?And in case you didn't already know it, Jord...

10 Apr 1h 24min

1309: Paul Eastwick | Science Says You're More Attractive Than You Know

1309: Paul Eastwick | Science Says You're More Attractive Than You Know

The dating industry profits by exploiting your insecurities. Bonded by Evolution author Paul Eastwick brings science to prove that even you can land love!Full show notes and resources can be found her...

9 Apr 1h 24min

Populärt inom Business & ekonomi

framgangspodden
varvet
rss-jossan-nina
badfluence
rss-svart-marknad
rss-borsens-finest
svd-tech-brief
uppgang-och-fall
avanzapodden
fill-or-kill
lastbilspodden
tabberaset
bathina-en-podcast
rss-dagen-med-di
rss-inga-dumma-fragor-om-pengar
dynastin
24fragor
rss-veckans-trade
kapitalet-en-podd-om-ekonomi
rss-kort-lang-analyspodden-fran-di