Why Empathy, Trust, and Communication Are Every Leader’s Advantage in the Age of AI

Why Empathy, Trust, and Communication Are Every Leader’s Advantage in the Age of AI

Why are so many employees entering the workforce unsure of themselves, lacking confidence, and not quite ready to thrive? And with AI automating more tasks by the day, what should leaders actually be focusing on to future-proof their people? The world is flooded with information at the speed of light, yet starved of real connection and human skills. So how do we bridge the growing gap between soft skills and hard results? In this episode, Joe Hart, President and CEO of Dale Carnegie, joins us to unpack how to future-proof your workforce by re-centering on timeless human principles like empathy, trust, and communication. We explore why emotional and social intelligence, not technical expertise, will define leadership success in an AI-powered world. You’ll learn how to better understand and lead across generations by shifting from judgment to curiosity, why building confidence and connection should be at the heart of your talent strategy, and why real growth starts with personal responsibility. Plus, we dive into how leaders can prepare Gen Z to be job-ready through more confidence-building and less criticism, and how to balance high-tech tools with high-touch leadership.

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Sparks: Think Like a Futurist: Making a Future-Ready Organization Through Scenario Thinking and AI

Sparks: Think Like a Futurist: Making a Future-Ready Organization Through Scenario Thinking and AI

Are you shaping the future or letting it shape you? In today’s Leadership Spark, we explore how leaders can think in scenarios to prepare for multiple outcomes and avoid being caught off guard. We also dive into the power of AI tools like ChatGPT, which are transforming how leaders train employees, boost productivity, and solve problems. But with great power comes responsibility—balancing AI’s potential with human judgment is key to building the future of work.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

10 Jan 9min

New Year, New Leader: The Key to Future Ready Leadership in 2025

New Year, New Leader: The Key to Future Ready Leadership in 2025

If leadership were easy, everyone would do it—but here’s how the best make it look effortless. In this special episode of Future Ready Leadership, three visionary leaders share powerful, actionable strategies to help you activate teams, build unshakable trust, and transform workplace culture. Rachel Cooke, former Director of HR at American Express, host of the Modern Mentor podcast, and founder of Lead Above Noise, unpacks her four-pillar framework for driving team success through connection, development, and well-being. Chris Nicholas, CEO of Sam’s Club, shares his Trust Equation, showing why authenticity and transparency are the foundation of impactful leadership. Lastly, we have Melanie Dulbecco, CEO of R. Torre & Co., Inc., who reveals how a people-first culture can become your ultimate competitive advantage, with insights on purpose-driven operations and profit-sharing. Get ready to lead with purpose and shape the future of work. They say leaders are born, not made—but this episode proves the opposite with strategies you can’t afford to miss.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

6 Jan 49min

Sparks: The Three Pillars of Employee Experience: How Technology, Culture, and Physical Space Can Help You Build the BEST Workplace

Sparks: The Three Pillars of Employee Experience: How Technology, Culture, and Physical Space Can Help You Build the BEST Workplace

What shapes the employee experience? In this episode of Leadership Spark, we explore the three pillars that define it: physical space, technology, and culture. Physical environments contribute 30% of employee satisfaction, with top companies creating flexible, activity-based spaces. Technology, also 30%, acts as the central nervous system but becomes a human problem when it fails. Culture, the most impactful at 40%, determines how employees feel and connect to purpose. Through compelling stories and research, we unpack how leaders can design workplaces that inspire, support, and engage.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

3 Jan 14min

Leaders Without These Skills Are Doomed to Fail in 2025

Leaders Without These Skills Are Doomed to Fail in 2025

The workplace is evolving faster than ever, leaving leaders scrambling to keep up with new demands. How can you ensure your leadership skills remain relevant and impactful in 2025? In this episode of Future Ready Leadership, we have experts who will share the tools you need to thrive and stand out as a leader. Tom Henschel, host of The Look and Sound of Leadership, shares the secrets to executive presence—commanding attention and respect in any room. Charles Duhigg, bestselling author of The Power of Habit, teaches us how to master conversations to deepen workplace connections and amplify your impact. Together, they reveal how to lead with authority, connect authentically, and shape your future with confidence. The future is fast approaching—get ready to lead it.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

30 Dec 202448min

Sparks: How Vulnerability Can Make or Break a CEO

Sparks: How Vulnerability Can Make or Break a CEO

One CEO was fired for being vulnerable. Another saved their company. What made the difference? In today’s Leadership Spark, we go beyond the theory of leading with vulnerability to explore how it works in real life. Vulnerability isn’t just admitting mistakes—it’s about showing how you’re taking action to close gaps and grow. Through powerful examples, including the contrasting stories of two CEOs who led with vulnerability, you’ll see how balancing openness with leadership drives results. We’ll also unpack common workplace scenarios and share actionable tips for first-time leaders to use vulnerability as a superpower. Learn how to inspire trust while staying accountable in this episode.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

27 Dec 20249min

3 Leadership Insights That Will Help You Conquer 2025

3 Leadership Insights That Will Help You Conquer 2025

What skills, trends, and strategic thinking do leaders need to embrace for the future? In this episode, we explore three compelling perspectives to help leaders prepare for 2025. Michael Watkins breaks down The 6 Disciplines of Strategic Thinking he authored, showing how leaders can mobilize their teams and make smarter, more impactful decisions. Seth Godin, renowned Author, Entrepreneur, and Founder of the Carbon Almanac, challenges the status quo with his take on why adaptability beats rigid planning and why leaders need to think beyond checklists to thrive. Finally, Nicholas Bloom, William D. Eberle Professor of Economics at Stanford University, reveals surprising data on remote work, from its effects on productivity to what it really takes to retain top talent in a hybrid world.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

23 Dec 202450min

Sparks: The Vulnerability Equation: Discussing the Delicate Balance Between Competence and Connection

Sparks: The Vulnerability Equation: Discussing the Delicate Balance Between Competence and Connection

What does it really mean to lead with vulnerability? In today’s Leadership Spark, we dive into the delicate balance between openness and competence in leadership. Vulnerability is essential for building trust and fostering connections, but simply admitting mistakes isn’t enough, especially in the workplace. Leaders need to pair vulnerability with action. We’ll explore why this concept is more critical than ever in today’s fast-changing environment and how it can help leaders inspire confidence while maintaining accountability. You’ll learn how to embrace this powerful equation: Vulnerability + Leadership = Real Impact.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

20 Dec 202410min

The Qualities That Drive Innovation and Create Possibilities with Google's Frederik Pferdt

The Qualities That Drive Innovation and Create Possibilities with Google's Frederik Pferdt

The pace of change is relentless, and leaders everywhere are grappling with the same challenge: how do we prepare our teams for a future we can’t predict? In this episode of Future Ready Leadership, Google’s first Chief Innovation Evangelist, Frederik Pferdt, offers a solution—shifting your mindset to embrace curiosity, radical optimism, and human-centered leadership. Drawing from his groundbreaking work at Google and insights from his book "What’s Next is Now", Frederik reveals the secrets to transforming uncertainty into possibility. We dive into why innovation dies on idea boards, how replacing “but” with “and” can change everything, and the six dimensions of a future-ready mindset. Frederik also gets personal, sharing stories about handling California wildfires, transforming challenges into opportunities, and how experimenting like a gardener can help your ideas grow.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

16 Dec 202458min

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