Why Empathy, Trust, and Communication Are Every Leader’s Advantage in the Age of AI

Why Empathy, Trust, and Communication Are Every Leader’s Advantage in the Age of AI

Why are so many employees entering the workforce unsure of themselves, lacking confidence, and not quite ready to thrive? And with AI automating more tasks by the day, what should leaders actually be focusing on to future-proof their people? The world is flooded with information at the speed of light, yet starved of real connection and human skills. So how do we bridge the growing gap between soft skills and hard results? In this episode, Joe Hart, President and CEO of Dale Carnegie, joins us to unpack how to future-proof your workforce by re-centering on timeless human principles like empathy, trust, and communication. We explore why emotional and social intelligence, not technical expertise, will define leadership success in an AI-powered world. You’ll learn how to better understand and lead across generations by shifting from judgment to curiosity, why building confidence and connection should be at the heart of your talent strategy, and why real growth starts with personal responsibility. Plus, we dive into how leaders can prepare Gen Z to be job-ready through more confidence-building and less criticism, and how to balance high-tech tools with high-touch leadership.

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Sparks: The Modern Leader: How to Lead and Thrive in the Fast-Paced Workplace

Sparks: The Modern Leader: How to Lead and Thrive in the Fast-Paced Workplace

Can leaders keep up when change never slows down? In today’s Leadership Spark, we explore how the accelerating pace of change is reshaping workplaces, work ethics, and the delicate balance between employee empowerment and accountability. From the rise of disengaged work cultures to the struggle for accountability, this episode dives into the realities of modern leadership and what it takes to adapt, thrive, and rebuild the balance.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

13 Dec 20248min

How Leaders Can Use Foresight to be Future-Ready and Prepare For What's Next - Lisa Bodell

How Leaders Can Use Foresight to be Future-Ready and Prepare For What's Next - Lisa Bodell

Amid constant change, how can leaders prepare for what's next without losing focus on today? In this episode, Lisa Bodell, Bestselling Author of "Kill the Company" and "Why Simple Wins", shares powerful strategies for becoming future-ready. She explains why agility and resilience matter more than rigid planning, how to leverage tools like STEEP and the Futures Wheel, and why every company must "Kill the Company" to uncover blind spots and innovate. Lisa also explores the dangers of "perma crisis" on creativity and why teaching human-centered skills like curiosity and agility is essential to thriving in uncertainty.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

9 Dec 202455min

Sparks: Purpose Over Perks: How to Keep Employee Satisfaction High for the Long-Term

Sparks: Purpose Over Perks: How to Keep Employee Satisfaction High for the Long-Term

Why do so many companies struggle to attract and retain top talent? Is it the lack of free food, shiny perks, or unlimited vacation days? Or is the issue much deeper? As leaders, it’s time to confront the uncomfortable truth: perks aren’t purpose, and engagement isn’t just an adrenaline shot. In today’s Leadership Spark, we'll unpack why many organizations are stuck on the “hedonic treadmill,” cycling through perks and benefits to boost short-term satisfaction but failing to create a lasting impact. I explore how outdated workplace practices, bureaucracy, and lack of purpose disengage employees over time—and why leaders must shift their focus from free lunches to fostering growth, meaning, and leadership.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

6 Dec 20246min

How To Be A Future-Ready Leader in 2025

How To Be A Future-Ready Leader in 2025

Leadership in 2024 was challenging, and 2025 promises to be even more demanding. With economic pressures, hybrid work complexities, and the rapid rise of AI, the expectations for leaders have never been higher. But the good news is we've packed the best leadership advice from 2024 into one powerhouse episode, giving you the tools to thrive in the year ahead. In this episode, Guy Kawasaki, Author & Chief Evangelist at Canva, kicks things off by sharing how a growth mindset and resilience can help leaders tackle challenges head-on and turn them into opportunities. Dr. Amy Edmondson, Novartis Professor of Leadership & Management, reveals why creating psychological safety and embracing “intelligent failures” is the key to innovation and team trust. Finally, John R. Miles, Founder & CEO of PASSION STRUCK, wraps it up with his next-level framework for mindset and behavior shifts, showing leaders how to unlock intrinsic motivation and lead with intention. Get all the insights you need to lead with confidence, inspire your team, and make 2025 your breakthrough year.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

2 Dec 202453min

Sparks: The Evolution of Leadership: Why Vulnerable Leaders are What We Need in Today’s Organization

Sparks: The Evolution of Leadership: Why Vulnerable Leaders are What We Need in Today’s Organization

People don't want to work for leaders who power play and hide mistakes. Nowadays, what they need more are leaders who lead with vulnerability. In this episode, we'll understand why vulnerability matters in leadership and discover why, according to global research, showing your human side is essential for inspiring innovation, building trust, and keeping your career alive. Drawing on fascinating insights from 14,000 employees around the world, Harvard research, and the surprising lesson of a butterfly, we'll unpack how "leading with vulnerability" is reshaping organizations worldwide. This episode will help you step up as the leader the world needs today.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

29 Nov 202410min

How Faith and Values Are Changing The Way We Lead in Business Today with Dr. David Miller

How Faith and Values Are Changing The Way We Lead in Business Today with Dr. David Miller

What if the secret to success in leadership lies in something deeper than just strategy? In this episode, Dr. David Miller, Executive Director of the Princeton Faith & Work Initiative, dives into what it means to lead with integrity, why ethics should be a core part of every organization, and how faith, regardless of belief system, can shape values that stick. We explore why many people feel a “calling” for ethical leadership, and how faith can serve as a foundation for values-based decision-making. Dr. Miller also shares his approach to teaching ethics through the “Five Essential Questions,” which challenge leaders to think deeply about the source of their values, make ethical decisions in gray zones, and foster a culture of transparency. Dr. Miller also introduces his TAM model—believability, buy-in, and barometer—as a guide for companies pursuing ethical transformations.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

25 Nov 202457min

Sparks: Retraining for Work Beyond Automation: The Three Key Skills You Need in An AI-Driven World

Sparks: Retraining for Work Beyond Automation: The Three Key Skills You Need in An AI-Driven World

How do you keep your team ready for the future when tech constantly reshapes the workplace? AI is rewriting the rules of work and pushing us to think beyond the traditional job roles. In today's Leadership Spark, we break down three ways leaders can stay ahead: helping employees make the most of tech, encouraging a culture of self-driven learning, and focusing on human skills that strengthen team connections. If you're a leader looking to keep your team adaptable and engaged in the tech-driven future of work, this episode offers you real, practical insights on embracing change without losing that all-important human touch.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

22 Nov 20248min

Master Negotiator James Sebenius Reveals the Secrets Every Leader Needs to Win Any Negotiation

Master Negotiator James Sebenius Reveals the Secrets Every Leader Needs to Win Any Negotiation

How do top leaders close impossible deals and get buy-in from the toughest stakeholders? James Sebenius, Professor of Business Administration at Harvard and co-founder of Harvard’s Negotiation Program, has been involved with the world’s most successful negotiation cases. In today’s episode, he reveals the top strategies that make great negotiators. Drawing from icons like Bob Iger, Jim Baker, and Henry Kissinger, James shares the keys to negotiation that every leader needs: when to use “intermediate moves” to gain advantage, why the best negotiators think like chess players, why “setup” is everything in negotiation, and how to balance empathy with assertiveness to get results.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

18 Nov 20241h 2min

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