Why Empathy, Trust, and Communication Are Every Leader’s Advantage in the Age of AI

Why Empathy, Trust, and Communication Are Every Leader’s Advantage in the Age of AI

Why are so many employees entering the workforce unsure of themselves, lacking confidence, and not quite ready to thrive? And with AI automating more tasks by the day, what should leaders actually be focusing on to future-proof their people? The world is flooded with information at the speed of light, yet starved of real connection and human skills. So how do we bridge the growing gap between soft skills and hard results? In this episode, Joe Hart, President and CEO of Dale Carnegie, joins us to unpack how to future-proof your workforce by re-centering on timeless human principles like empathy, trust, and communication. We explore why emotional and social intelligence, not technical expertise, will define leadership success in an AI-powered world. You’ll learn how to better understand and lead across generations by shifting from judgment to curiosity, why building confidence and connection should be at the heart of your talent strategy, and why real growth starts with personal responsibility. Plus, we dive into how leaders can prepare Gen Z to be job-ready through more confidence-building and less criticism, and how to balance high-tech tools with high-touch leadership.

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Sparks: Vulnerability is a Superpower: The Five Superhero Archetypes of Vulnerable Leaders

Sparks: Vulnerability is a Superpower: The Five Superhero Archetypes of Vulnerable Leaders

Vulnerability might seem like a weakness, but in leadership, it’s a true superpower. In today's Leadership Spark, we dive into the spectrum of vulnerability, showing how it’s far from one-size-fits-all. We’ll explore the five 'superhero' types of vulnerable leaders and help you pinpoint your unique style for building trust and connection. Discover how understanding and embracing your vulnerability type can reshape the way you lead and elevate the impact you have on those around you.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

15 Nov 20244min

Traditional Leadership is Dead: “Teamship” is the NEW Secret to Team Success - Keith Ferrazzi

Traditional Leadership is Dead: “Teamship” is the NEW Secret to Team Success - Keith Ferrazzi

What does it take to turn any team into a high-performing powerhouse? Keith Ferazzi, Founder, Chair, & CEO at Ferrazzi Greenlight, knows it's all about ditching the traditional leadership model and mastering the new "teamship" concept. Keith is a Best-Selling Author of many books, including "Never Lead Alone: 10 Shifts from Leadership to Teamship", as well as Founder, Chair, & CEO at Ferrazzi Greenlight. In this episode, we dig into building a “challenge culture,” a strategy that helps teams address issues openly and hold each other accountable, and introduces “open 360s,” a transparent feedback system to build trust. He also discusses practical tools like monthly “stress tests” to identify project challenges early and “energy checks” to boost team resilience. With advice on avoiding consensus culture pitfalls, setting a “social contract” for team values, and optimizing hybrid work, Keith gives leaders clear steps to create teams that truly support one another and perform at their best.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

11 Nov 202453min

Sparks: Experience is Better Than Transactions: Why Organizations MUST Invest in Employee Experience

Sparks: Experience is Better Than Transactions: Why Organizations MUST Invest in Employee Experience

I’ve spent years researching and speaking with HR leaders, and one thing is clear—employee experience is the game-changer. Companies have historically focused on "utility" and "productivity," but now we're shifting towards experience—creating environments where employees want to show up, not just need to. In today's Leadership Spark, I dive deep into how companies can move beyond superficial perks and create a workplace where employees feel like they’ve bought into an experience, not just a job. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

8 Nov 202413min

The Secret to Building Future-Ready Leaders in the Digital Age with General Dynamics Information Technology, CEO Amy Gilliland

The Secret to Building Future-Ready Leaders in the Digital Age with General Dynamics Information Technology, CEO Amy Gilliland

How do you keep your team engaged, motivated, and prepared for the future while managing day-to-day demands? In this episode, Amy Gilliland, President of General Dynamics Information Technology, shares practical strategies for building strong, future-ready teams in today’s fast-paced environment. She talks about why on-the-job training is crucial for leadership development, how regular career conversations help boost engagement and retention, and why creating a company with a soul is essential to sustaining long-term success. Amy also dives into how GDIT balances tradition while pushing for innovation, ensuring that leaders are prepared to meet both immediate and future challenges, all while fostering a collaborative and purpose-driven culture.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

4 Nov 20241h

Sparks: The Employee Experience Equation: How Culture, Technology, and Physical Space Can Make or Break the Workplace

Sparks: The Employee Experience Equation: How Culture, Technology, and Physical Space Can Make or Break the Workplace

Many companies seem perfect on paper, only to find yourself discouraged, disengaged, and ready to leave once you work. Culture and experience shape our work more than job titles or company names ever could. In today’s Leadership Spark, we’ll look into what truly makes or breaks the employee experience. I break down the Employee Experience Equation: culture, technology, and physical space—three elements any organization can control to build an environment where employees thrive. We’ll cover how these elements impact your work and personal growth. Listen in to learn how to identify (and create!) a workplace where you want to be, not just where you have to be.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

1 Nov 202413min

Navy SEAL Shares the 25 Hidden Attributes of Elite Leaders - with Rich Diviney

Navy SEAL Shares the 25 Hidden Attributes of Elite Leaders - with Rich Diviney

Every leader faces moments of high pressure and uncertainty—but how you lead your team through those moments is what sets the great apart from the good. In today’s episode, Rich Diviney, Retired Navy SEAL and Founder of “The Attributes,” reveals the hidden attributes that drive high performance and why they’re more important than skills when it comes to leadership. We’ll explore why 90% of people fail SEAL training and what that teaches us about thriving under pressure, the role of adaptability in uncertain times and unpredictable environments, and how leaders can use “healthy imposter syndrome” to stay sharp and keep improving. Rich also shares how understanding your team’s natural attributes—not just their skills—can radically change how you lead and create high-performing, resilient teams.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

28 Okt 202443min

Sparks: The Employee Experience Equation: How Culture, Technology, and Physical Space Can Make or Break the Workplace

Sparks: The Employee Experience Equation: How Culture, Technology, and Physical Space Can Make or Break the Workplace

Many companies seem perfect on paper, only to find yourself discouraged, disengaged, and ready to leave once you work. Culture and experience shape our work more than job titles or company names ever could. In today’s Leadership Spark, we’ll look into what truly makes or breaks the employee experience. I break down the Employee Experience Equation: culture, technology, and physical space—three elements any organization can control to build an environment where employees thrive. We’ll cover how these elements impact your work and personal growth. Listen in to learn how to identify (and create!) a workplace where you want to be, not just where you have to be. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

25 Okt 202429min

Seth Godin on How to Strategize and Adapt to a Changing World

Seth Godin on How to Strategize and Adapt to a Changing World

Every business leader is faced with the challenge of adapting to change in today’s fast-moving world, but creating a solid, long-term strategy is often easier said than done. In today’s episode, Seth Godin, an influential entrepreneur, author of 22 books, and one of the world’s most popular bloggers, breaks down what most leaders get wrong about strategy—confusing it with tactics. He explains why strategy is a long-term philosophy, not a step-by-step plan, and how major change agents like AI, the fading influence of Boomers,  are reshaping the business landscape. Seth shares why these shifts are inevitable and how leaders need to respond if they want to stay relevant. We also tackle deep insights on how companies like Netflix successfully disrupted themselves to stay ahead and emphasizes the importance of foresight in navigating these changes.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

21 Okt 202442min

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