How American Express 4x Its Experimentation Velocity in 1 Year (with Jean Castanon, VP of Digital Product at American Express)

How American Express 4x Its Experimentation Velocity in 1 Year (with Jean Castanon, VP of Digital Product at American Express)

Every product leader wrestles with the same tradeoff: move fast and risk breaking things, or move slow and risk irrelevance. But what if the real accelerator wasn’t cutting corners—it was systematizing experimentation? In this episode, Hannah Clark sits down with Jean Castanon, VP of Digital Product at American Express, to explore how his team quadrupled their testing velocity in a year, redefined what “success” in experiments really means, and built a referral program that became Amex’s seco...

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Avsnitt(112)

How to Control the Chaos of a Multi-Product Portfolio

How to Control the Chaos of a Multi-Product Portfolio

What happens when a single-product company decides to build a second—or a third—without unraveling the success of the first? The leap from one product to many rarely doubles the complexity; it multipl...

3 Mars 33min

How to Use an Operations Mindset to Scale Product Delivery

How to Use an Operations Mindset to Scale Product Delivery

Finding product–market fit isn’t the finish line—it’s base camp. In this episode, Hannah Clark sits down with Amit Shah, COO of Virta Health, to unpack what really happens after you’ve “made it” and t...

3 Feb 31min

The 2026 Playbook for Leading AI-Native Products

The 2026 Playbook for Leading AI-Native Products

AI has collapsed the gap between idea and execution—but standing out in a flood of generative tools requires more than just speed. Product leaders now face a different kind of challenge: evaluating op...

27 Jan 27min

Best of The Product Manager Podcast in 2025

Best of The Product Manager Podcast in 2025

Welcome to 2026! In this special retrospective episode, host Hannah Clark is joined by producer Becca Banyard to unpack the biggest themes, standout insights, and most listened-to moments from the pas...

21 Jan 31min

Are We Overpromising and Under-delivering on AI?

Are We Overpromising and Under-delivering on AI?

AI can solve Olympic-level math problems... and still fumble basic arithmetic. So what gives? According to Dhruv Batra, the answer lies in the “jaggedness” of intelligence—how AI can excel in some are...

18 Nov 202541min

The Most Misleading Plays in Product, Unmasked

The Most Misleading Plays in Product, Unmasked

There’s a lot of smoke and mirrors in product right now—especially when it comes to AI. Shiny tools and slick prototypes are masquerading as production-ready solutions, and teams are feeling the press...

31 Okt 202520min

The Product Leader’s Guide to Buyer Psychology

The Product Leader’s Guide to Buyer Psychology

Every product team faces the same monster: conversion optimization. But in 2025, the game has changed. With AI agents influencing discovery and AEO (Answer Engine Optimization) reshaping how people (a...

21 Okt 202530min

Why It’s So Hard to Adopt New Skills (with Maxine Anderson, Co-Founder & CPO at Arist)

Why It’s So Hard to Adopt New Skills (with Maxine Anderson, Co-Founder & CPO at Arist)

Every product manager obsesses over leadership styles, onboarding flows, and GTM strategies—but what if the biggest differentiator of success comes down to something much simpler? Learning. In this ep...

16 Sep 202528min

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