Radio Show #539 Delivering a ‘Consumer-Grade Employee Experience’

Radio Show #539 Delivering a ‘Consumer-Grade Employee Experience’

Special Guests: Riffat Ahmed and Andrew Webb: BUPA’s People Technology and Digital Team Riffat and Andrew are a duo of digital experts from Bupa’s People Technology and Digital team who have worked together for a number of years across a range of digital transformation programmes, sharing an uncompromising passion for digitisation of employee experience. In this episode, Riffat and Andrew will discuss what delivering a ‘consumer-grade employee experience’ means to them, along with some insight to what it takes to achieve it. Riffat has spent the past few years setting up a function dedicated to optimising digital employee experience, comprising of; continuous improvement, programmes and projects, security and support, digital learning, people analytics and an award-winning digital experience team, which Andrew has been leading within the function. Focus for both Riffat and Andrew has recently shifted toward the development of Bupa’s ‘future of work technologies’ with a specific focus placed on the potential applications of Automation and Generative AI, with a view to taking Bupa’s employee experience to the next level. Join us as we discuss taking employee experience to the next level. Host: Andy Goram

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Avsnitt(115)

Radio Show #645 Using Communication Intelligence  tools and tactics to Collaborate better

Radio Show #645 Using Communication Intelligence tools and tactics to Collaborate better

Guest: Alessandra Lemanska- Keynote Speaker | CQ Leadership Method Author Alessandra supports tech leaders, helping to lead their teams out of the low-engagement zone using her proprietary CQ Leaders...

1 Juli 31min

Radio Show #644- What Truly Drives Connection, Trust and Engagement for Women in Today’s Workplaces

Radio Show #644- What Truly Drives Connection, Trust and Engagement for Women in Today’s Workplaces

Guest: Sarah Perugia: Executive Leadership Master Coach, Speaker and Podcaster Sarah Perugia has more than twenty years’ experience developing leaders across global organisations, including Amazon, M...

24 Juni 31min

Radio Show #643: Leading Through Change – HR, Engagement and the Future of Work

Radio Show #643: Leading Through Change – HR, Engagement and the Future of Work

Guest: Peter Cheese, CEO, CIPD In a period shaped by economic uncertainty, rapid technological change and evolving expectations of work, the role of people professionals has arguably never been more ...

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Radio Show #642 Moments That Matter

Radio Show #642 Moments That Matter

Guest: Chris Dyer: Best Selling Author and Keynote Speaker Chris Dyer is a keynote speaker, four-time bestselling author, and former CEO recognized by Inc. Magazine as the #1 Leadership Speaker on Cu...

10 Juni 32min

Radio Show #641 The Last 8%

Radio Show #641 The Last 8%

Guest: Bill Benjamin: Partner at the Institute for Health and Human Potential Bill Benjamin is a partner at the Institute for Health & Human Potential, a global leader in delivering the Last 8% Cultu...

3 Juni 30min

Radio Show #640 Leading Beyond Results

Radio Show #640 Leading Beyond Results

Guest: Markus Draeger: Author of ‘Leading Beyond Results’ What if everything you know about business success is holding you back? In Leading Beyond Results, discover why the old equation of talent p...

26 Maj 27min

Radio Show #638 – The Cultural Imperative

Radio Show #638 – The Cultural Imperative

Guest: Maria Paviour, MD, Maria Paviour Company Ltd With so much uncertainty in the world, pressure on people performance is higher than ever. At the same time, organisations are under increasing scr...

12 Maj 31min

Radio Show #637- The Daily Deposit – Why Annual Training Fails and How 15 Minutes a Day Transforms Culture

Radio Show #637- The Daily Deposit – Why Annual Training Fails and How 15 Minutes a Day Transforms Culture

Guest: Sharon Grossman- psychologist, TEDx speaker, and expert in behavior change and workplace culture. Dr. Sharon Grossman has spent years helping burned-out executives recover in 90 days, only to ...

7 Maj 29min

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