Engage for Success13 Nov 2024

Radio Show 566 “The Art of Talking Turkey” Building Bridges Between Generations

Guest: Michelle Pascoe: Founder and CEO of Optimum Operating Procedures and Services Michelle Pascoe grew up on a Turkey farm in Australia and was educated at a bush school with one room, one teacher, and 10 students. However, nothing has kept Michelle from achieving the best and building one of Australia’s most respected training and research businesses, Optimum Operating Procedures and Services (OOPS). Michelle is excited to share with you; Her personal lessons in leadership after 30 years in business. The expectations and attitudes of each key demographic in the workplace – their values, communication style, work preferences, and motivations. How to equip teams with the skills and insights needed to unite a multigenerational team and create an inclusive workplace culture that celebrates generational diversity. How to unlock the strengths and potential of a multi-generational team and how to leverage the unique attributes of each generation for enhanced productivity in the workplace. Just as a turkey uses a distinctive “beep” to communicate effectively within a flock, communication within your multigenerational team needs to be clear, straightforward and meaningful to create memorable customer experiences”. Over the past 3 decades, Michelle has had the privilege of training teams from 18 – 82 years old and now that there are 4 generations in the workplace and 6 generations of customers the dynamic in how she creates memorable experiences and develop the leaders in her team to connect and communicate with their frontline team is critical for business success and growth. Join us as we discuss communication within your multi-generational team Host: Andy Goram

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Avsnitt(115)

Radio Show #645 Using Communication Intelligence tools and tactics to Collaborate better

Guest: Alessandra Lemanska- Keynote Speaker | CQ Leadership Method Author Alessandra supports tech leaders, helping to lead their teams out of the low-engagement zone using her proprietary CQ Leaders...

1 Juli 31min

Radio Show #644- What Truly Drives Connection, Trust and Engagement for Women in Today’s Workplaces

Guest: Sarah Perugia: Executive Leadership Master Coach, Speaker and Podcaster Sarah Perugia has more than twenty years’ experience developing leaders across global organisations, including Amazon, M...

24 Juni 31min

Radio Show #643: Leading Through Change – HR, Engagement and the Future of Work

Guest: Peter Cheese, CEO, CIPD In a period shaped by economic uncertainty, rapid technological change and evolving expectations of work, the role of people professionals has arguably never been more ...

17 Juni 27min

Radio Show #642 Moments That Matter

Guest: Chris Dyer: Best Selling Author and Keynote Speaker Chris Dyer is a keynote speaker, four-time bestselling author, and former CEO recognized by Inc. Magazine as the #1 Leadership Speaker on Cu...

10 Juni 32min

Radio Show #641 The Last 8%

Guest: Bill Benjamin: Partner at the Institute for Health and Human Potential Bill Benjamin is a partner at the Institute for Health & Human Potential, a global leader in delivering the Last 8% Cultu...

3 Juni 30min

Radio Show #640 Leading Beyond Results

Guest: Markus Draeger: Author of ‘Leading Beyond Results’ What if everything you know about business success is holding you back? In Leading Beyond Results, discover why the old equation of talent p...

26 Maj 27min

Radio Show #638 – The Cultural Imperative

Guest: Maria Paviour, MD, Maria Paviour Company Ltd With so much uncertainty in the world, pressure on people performance is higher than ever. At the same time, organisations are under increasing scr...

12 Maj 31min

Radio Show #637- The Daily Deposit – Why Annual Training Fails and How 15 Minutes a Day Transforms Culture

Guest: Sharon Grossman- psychologist, TEDx speaker, and expert in behavior change and workplace culture. Dr. Sharon Grossman has spent years helping burned-out executives recover in 90 days, only to ...

7 Maj 29min