How To Remove âDumb Rulesâ
A âDumb Ruleâ is a rule or policy that customers HATE; it is used to control customer engagement and not enable it. Dumb Rules create internal friction in an organization that prevents smooth fulfillm...
4 Dec 202324min
Why Being Imperfect is The Perfect Thing to Do
Everyone seeks perfection in business and in life. We aspire to be âperfectâ in everything we do. How is that even possible in a world that is imperfect? And who determines whatâs perfect and what is ...
27 Nov 202319min
Why Copying Others is Disastrous
Whatâs the first thing most people do when confronted with a challenge or a problem to solve? They âGargle Googleâ! They look for how othersâBest in Classâhave addressed the issue and then they copy i...
16 Nov 202325min
Why Textbooks Can Make You Fail
Put The Textbook Down! is the mantra that professionals need to follow if they want to achieve breakaway performance. Of course, education is essential to preparing everyone for a rewarding future. Bu...
5 Nov 202319min
Why Being The ONLY One Beats The Best
In this episode, Roy argues that businesses are doing a mediocre job of declaring why people should buy from them as opposed to their competitors. The use of CLAPTRAP word like âbetterâ, âbestâ and â#...
2 Nov 202320min
9 Simple Moves To BE DiFFERENT
In this episode, Roy discusses the Importance of being different in an insanely competitive world if you want to achieve superlative results. He distinguishes between what being different IS and what ...
31 Okt 202323min
