Thinking With Mitch Joel28 Dec 2014

SPOS #442 - Great Service And Rabid Fans With Peter Shankman

Welcome to episode #442 of Six Pixels Of Separation - The Twist Image Podcast. Peter Shankman believes that, in the end, customer service is everything. While he is a veteran of the public relations space (we actually met when I was working as an account guy in a PR agency, long before I joined Twist Image), a passionate entrepreneur (he launched Help A Reporter Out), and a multiple-times bestselling author (Customer Service, Can We Do That?! and Nice Companies Finish First), he really loves how technology enables brands to better service their consumers. And, with that, he loves the idea that these customers can not only become loyal to a brand, but how they become willing brand influencers, publishers and word of mouth advocates... for free. But, it's not really free. The price of admission is for brands to be better (and often great), in a world where most brands still miss the mark. Recently, he published his latest business book, Zombie Loyalists. Enjoy the conversation...

Here it is: Six Pixels Of Separation - The Twist Image Podcast - Episode #442 - Host: Mitch Joel.

Running time: 56:55.
Please send in questions, comments, suggestions - mitch@twistimage.com.
Hello from Beautiful Montreal.
Subscribe over at iTunes.
Please visit and leave comments on the blog - Six Pixels of Separation.
Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
or you can connect on LinkedIn.
...or on twitter.
Six Pixels of Separation the book is now available.
CTRL ALT Delete is now available too!
Here is my conversation with Peter Shankman.
Zombie Loyalists.
Nice Companies Finish First.
Can We Do That?!
Customer Service.
Help A Reporter Out.
Follow Peter on Twitter.
This week's music: David Usher 'St. Lawrence River'.
Get David's song for free here: Artists For Amnesty.

Download the Podcast here: Six Pixels Of Separation - The Twist Image Podcast - Episode #442 - Host: Mitch Joel.

Tags: advertising podcast audio blog blogging brand business book business podcast can we do that customer service david usher digital marketing Facebook google help a reporter out iTunes marketing blog marketing podcast nice companies finish first peter shankman twitter zombie loyalists

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(1059)

Life Lessons From Google Search With Simon Rogers - TWMJ #1047

Welcome to episode #1047 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Simon Rogers has spent his career turning data into stories that help us better understand the world... and ou...

2 Aug 53min

Productivity Breakthroughs With Liane Davey - TWMJ #1046

Welcome to episode #1046 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Dr. Liane Davey has spent her career helping leaders and teams perform at their best. As an organizational psy...

26 Juli 51min

Prosperity And Economic Growth With Chris Bradley - TWMJ #1045

Welcome to episode #1045 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Chris Bradley has spent more than twenty-five years helping organizations navigate strategy, growth, and long-...

19 Juli 1h

A World Of Intelligent Machines With Steve Brown - TWMJ #1044

Welcome to episode #1044 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Steve Brown has spent more than twenty-five years helping organizations prepare for the future of technology. ...

12 Juli 1h 1min

A Playbook For Growth With Nicolas Darveau-Garneau - TWMJ #1043

Welcome to episode #1043 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Nicolas Darveau-Garneau has spent his career helping organizations understand where technology creates lasting...

5 Juli 56min

The Most Powerful Force In Business With Marcus Buckingham - TWMJ #1042

Welcome to episode #1042 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Marcus Buckingham has spent more than three decades changing how organizations think about people, performance...

28 Juni 1h 5min

Winning With AI With Charlene Li - TWMJ #1041

Welcome to episode #1041 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when every leadership team is being told that artificial intelligence will change everything, Charle...

21 Juni 1h 1min

AI And The Knowledge Economy With Sangeet Paul Choudary

Welcome to episode #1040 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Long before artificial intelligence became the dominant business conversation, Sangeet Paul Choudary was helpi...

14 Juni 58min