370: Customer strategy, customer loyalty and retention - with Bain & Company's partner Rob Markey

MBA programs around the world encourage experienced technology employees to forgo salary, experience and promotion in the hope of obtaining an MBA and the path to a consulting or banking career. Howev...

15 Feb 201522min

In this detailed strategy specific podcast I discuss a railway privatization and commercialization engagement I co-managed earlier in my tenure as a corporate strategy principal. I outline how we reor...

9 Feb 20151h 15min

In podcasts 237 and 238, I discuss a fairly muscular and risky set of strategies I used to increase my leadership standing in the firm and challenge mentors whom I believed were damaging the firm's va...

3 Feb 201526min

Having mentored a large number of older consulting hires, all were older than myself, this podcast distinguishes between older hires with working experience and those without working experience. Depen...

28 Jan 201528min

Finding the right mentor is one thing, getting rid of the wrong mentor is quite another problem. In this podcast I discuss the relationships I had with 3 of the most influential mentors in my consulti...

22 Jan 201522min

It is a myth to assume that you are automatically awarded leadership roles as a bright associate or consultant. Competition for these roles are fierce, assuming you get it, and being "awarded" a role ...

15 Jan 201520min

What can Darth Vader from Star Wars and monkeys in Africa teach you about effective mentoring? This podcast touches on those things which define a good mentee both in management consulting and for cli...

9 Jan 201524min

Having spent a large part of my consulting career in my twenties, since I joined the Firm just shy of my 22 birthday, I personally know what it was like to successfully manage a young image. I was gen...

3 Jan 201527min