493: Shaping empathy from the perspective of your employees and customers (with Dr. Natalie Petouhoff)

For this episode, let's revisit one of Strategy Skills classics where we discuss a special type of case study called a period case study which is significantly harder to do, but incredibly useful. Most consultants prefer case studying the latest and greatest fad, which is extremely misleading, as explained in this podcast. Click here to see the full study and here to see the merger study and market entry study. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

6 Juni 202211min

For this episode, let's revisit one of Strategy Skills classics where we discuss the tough work being done by the Organizational Design team. We discuss the three tensions which drive all Organizational Design recommendations and the trade-offs required. We also spoke about the most important requirement to implement a new culture and structure at any company, and it is quite simple to do. As you will see, the Organizational Design stream is struggling in the study. Click here to see the full Corporate Strategy & Transformation study and here to see the merger study and market entry study. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

1 Juni 202214min

Welcome to an episode with an award-winning entrepreneur, business leader, and best-selling business author, Catherine Bell. Get Catherine's book here: https://amzn.to/3Gzdqvf In this episode, Catherine spoke about the importance of humanity and trust in every organization. She highlighted that as a leader, we need to pause and understand where we are as a person, which allows us the discretionary space to make the best decisions. Mindful and self-aware leaders are higher performers compared to those who are not. Catherine Bell focuses on awakening and sustaining the fire within as Founder of The Awakened Company with passion, purpose, and play. Catherine founded BluEra, a Profit 500 executive search firm. She now helps organizations develop healthy culture strategies and hosts webinars on leadership and the Enneagram.   She also started The Awakened Project, a jewelry line that helps females get out of poverty by starting their businesses with microloans. Catherine has also been a Board Member of the Distress Centre and Open to Grow. She is currently an Advisor to the Impact Society and Telus Spark. Catherine teaches at the Queen's (Smith) School of Business in their Masters of Innovation and Entrepreneurship Program. She has completed the Institute of Corporate Directors Not for Profit Essentials Program, is Certified in the Enneagram and Yoga Teacher Training, and has an MBA from Queen's University. The Awakened Company. Catherine Bell: https://amzn.to/3Gzdqvf Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

30 Maj 202245min

Welcome to an episode with CEO and executive coach, Emily Bermes. Get Emily's book here: " data-userid="751940007443001344" data-orgid="751940008097312768">https://amzn.to/3B2vZXD  In this episode, Emily spoke about the challenges that new generation executives are facing, particularly during the trying times of the pandemic. She discussed how having no physical role model or person to look up to impacts how an executive behaves and performs, and how executives cope up with that. Emily Bermes is the CEO of a human capital consulting firm. She has devoted her career to helping executives—from Fortune 100 companies to industry-shifting startups—successfully assimilate into new roles, create strong teams, and develop cultures that attract and retain the best talent. Combining more than 20 years of experience as a partner-level management consultant and executive coach with her background as a quantitative researcher, Emily is a master at creating customized, elegant solutions for the toughest organizational and human capital challenges. She has successfully assimilated nearly 100 executives across multiple industries. Bombproof: A Field Proven Guide for the New-to-Role Executive. Emily Bermes: " data-userid="751940007443001344" data-orgid= "751940008097312768">https://amzn.to/3B2vZXD Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

25 Maj 202236min

For this episode, let's revisit one of Strategy Skills classics where we discuss why you should avoid the strategy echo chamber. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

23 Maj 202214min

For this episode, let's revisit one of the classics by Strategy Skills where we discuss what makes a study a "transformation study" and how to determine if an organization is going through a transformation or something else, such as restructuring. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

18 Maj 202221min

For this episode, let's revisit one of the classics by Strategy Skills where we discuss how to complete logical case studies. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

16 Maj 20228min

For this episode, let's revisit one of the classics by Strategy Skills where we discuss the 3 career path options that consultants face once they become partners. We discuss each career path and what it means for a consultant's career. These are differences that are crucial to know and understand because partner career paths that appear to be more attractive often lead to disappointing results. For example, did you know it is a really bad idea to emulate the career path of all the McKinsey and BCG partners who appear in the McKinsey Quarterly, BCG perspectives, and HBR? This counter-intuitive podcast will explain why. Many consultants don't spend enough time analyzing and considering the implications of following each career path. They take a superficial look at who are the partners most known and respected within the firm and try to emulate those partners. Yet, down the road, they often end up at a dead end. We further address which partner career path you should follow if your goal is to become a CEO one day. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

11 Maj 202213min