Supply Chain Now6 Okt 2025

Revolutionizing Retail Supply Chain Operations with AI and Automation

In this episode of Supply Chain Now, Scott Luton welcomes Angie Jula, Director of Product Management, and Matt Brolsma, Sr. Manager of Product Marketing at SPS Commerce, to discuss how AI and automation are transforming retail supply chains. Angie draws on more than a decade in product leadership, while Matt brings cross-functional expertise from both supplier and buyer perspectives. Together, they share how retailers can transform clean, connected data into actionable insights that enhance demand forecasting, supplier collaboration, and pricing strategy, all while reducing manual work that slows down their teams.

From tackling organizational silos with cross-functional dashboards to equipping executives with real-time visibility, Angie and Matt emphasize why AI is no longer optional; it’s a strategic imperative. They highlight case studies on supplier scorecarding, automation-driven fill rates, and proactive exception management, showing how early adopters are gaining competitive advantages in resilience, agility, and customer loyalty. This discussion is a roadmap for retailers navigating tariffs, disruptions, and the rising expectations of today’s consumers.

Jump into the conversation:

(00:00) Intro

(02:46) Warm-up stories: golf and DJing

(05:36) Professional journeys and SPS Commerce background

(07:31) How AI is reshaping retail supply chains

(09:16) Barriers to AI adoption and implementation gaps

(12:22) Retailer priorities in today’s uncertain market

(14:56) Why many retailers still manage suppliers manually

(18:38) How AI is transforming supplier management

(29:50) Breaking down silos with cross-functional understanding

(31:20) SPS Commerce’s role in enabling retail automation

(33:53) Moving from reactive to proactive supplier management

(37:10) How automation impacts team productivity

(39:59) AI-driven strategic decision making in the C-Suite

(44:48) Performance metrics as a competitive advantage

(51:20) Practical advice for starting the automation journey

(55:16) The billion-dollar question: key takeaways

Additional Links & Resources:

Connect with Angie Jula: https://www.linkedin.com/in/angie-jula-9aa59258/
Connect with Matthew Brolsma: https://www.linkedin.com/in/matthewbrolsma/
Learn more about SPS Commerce: https://www.spscommerce.com/
Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/
Learn more about Supply Chain Now: https://supplychainnow.com
Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
WEBINAR- Real stories: People first - Leadership lessons in driving digital supply chain transformation: https://bit.ly/3INxtNw
WEBINAR- The Optimized Digital Transformer: Key Concepts for Enhancing Modern Leadership: https://bit.ly/4gGWCGg
WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026- https://bit.ly/3VahMCQ
WEBINAR- Optimizing End-to-End Logistics: Efficiency, Collaboration, and Innovation- https://bit.ly/4ml2TZh
WEBINAR- Empowering Decision-Making in 2026 with Supply Chain Orchestration: https://bit.ly/3W7swlL

This episode was hosted by Scott Luton and produced by Joshua Mirnada, Trisha Cordes, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/revolutionizing-retail-supply-chain-operations-ai-automation-1489

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at production@supplychainnow.com

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(477)

Beyond the ERP Tradeoff: Building AI-ready Operations

Enterprise technology has long promised to unlock operational potential, but the trade-offs between monolithic ERP systems and fragmented best-of-breed stacks continue to slow organizations down in wa...

27 Juli 53min

The Buzz: AI, Freight Volatility, and the Hidden Power of Yard Operations

From rising diesel prices and China's evolving economy to Boeing's continued turnaround and the growing role of AI in logistics, this week's episode of The Buzz, powered by Zebra Technologies, covers ...

24 Juli 53min

How AI Is Transforming Supply Chain Jobs, Skills, and the Future Workforce

The AI hype cycle is over. The scaling race has begun. In this episode of Supply Chain Now, Scott W. Luton welcomes special guest co-host Marina Mayer, Content Director of Food Logistics and Supply & ...

22 Juli 43min

Inside Shipium's Plan to Turn Freight Audit Into Real-Time Monitoring

Freight audit is one of supply chain's most stubborn cost centers, and the traditional model of catching errors months after the fact is no longer good enough. In this episode of Supply Chain Now, Sco...

20 Juli 1h 8min

The Buzz: Manufacturing Momentum, AI Reality & Leadership That Lasts

On this episode of The Buzz, powered by Zebra Technologies, hosts Scott Luton and special guest co-host Amber Salley are joined by Rich Carey of MFG.inc to break down the biggest headlines shaping glo...

17 Juli 53min

Supply Chains to Admire 2026: Winners and Dynamic Benchmarking Opportunities

Supply chain benchmarking has been evolving rapidly, but the biggest shifts in driving true organizational value may still be unfolding. In this episode of Supply Chain Now, Scott W. Luton and Lora Ce...

15 Juli 59min

More Orders, Less Profit. What's Going On?

E-commerce order volumes are climbing, but bottom-line profits aren’t keeping pace. In this episode of Supply Chain Now, Scott W. Luton and Tevon Taylor are joined by Lori Boyer, Head of Content Mark...

13 Juli 56min

The Buzz: Amazon Business, GLP-1 Logistics, & Mid-Year Supply Chain Leadership

What should supply chain leaders be focused on as the second half of the year begins? This week's episode of The Buzz, powered by Zebra Technologies, delivers practical leadership advice, industry new...

10 Juli 58min