#140 Define It to Deliver It: Client Expectations with Amy Bradley Radford

#140 Define It to Deliver It: Client Expectations with Amy Bradley Radford

In this episode, Krista chats with massage therapist, coach and educator Amy Bradley Radford @amybradleyradford to talk about how defining client expectations can transform your massage practice. Together they explore Amy’s six-question framework, the art of communication, and how to design a schedule that supports both your clients and your life. Perfect for massage therapists ready to fill their books, create repeat clients, and step into the CEO role of their own business.

Key takeaways from this episode...

  • Defining client expectations is crucial for success.
  • Effective communication shapes the client experience.
  • Understanding and adjusting pressure improves satisfaction.
  • Tailoring each session to the individual matters.
  • Time freedom is a real benefit of this career.


Amy Bradley Radford: Coach. Educator. Massage Therapist. Encourager of Big Dreams.

Discover the six simple yet powerful questions that will transform first-time massage clients into loyal, repeat customers. Download Here


🩵 My favourite software for online booking and charting is⁠⁠ Jane.app⁠⁠ And now, the Radical Massage Therapist community can try it FREE for 1 month using code: RADICALRMT1MO


Contact Amy Bradley Radford:

Website: https://amybradleyradford.com

Instagram: @amybradleyradford


Contact Krista (The Radical Massage Therapist Podcast)

Instagram: @theradicalmassagetherapist


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Avsnitt(184)

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#171 Can Massage Spread Cancer? What Every Massage Therapist Should Know About Oncology Massage with Janet Penny, RMT

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#170 Your Massage Career is Not Set In Stone with Krista Dicks, RMT

#170 Your Massage Career is Not Set In Stone with Krista Dicks, RMT

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#169 Karin Olsen: What I Learned From 30 Years as a Massage Therapist

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#168: Massage School Didn't Teach Us This... And Maybe It Wasn't Supposed To with Krista Dicks, RMT

#168: Massage School Didn't Teach Us This... And Maybe It Wasn't Supposed To with Krista Dicks, RMT

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#167 The Vagus Nerve for Massage Therapists: What's Science and What's Wellness Hype? With Alanna Thompson, RMT , Founder Salience Education

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If you spend any time on social media, you've probably heard someone talking about the vagus nerve.Apparently, we're all supposed to be cold plunging, humming, breathing differently, doing eye exercis...

30 Aug 1h 1min

#166 Why Great Massage Therapists Go Beyond Technique with Beata Aleksandrowicz, founder of Beata DigitalAcademy®

#166 Why Great Massage Therapists Go Beyond Technique with Beata Aleksandrowicz, founder of Beata DigitalAcademy®

What makes a great massage therapist?Is it knowing more techniques? Taking another course? Applying deeper pressure?According to international massage educator Beata Aleksandrowicz, those things matte...

5 Juli 59min

 #165 Relaxation From the Outside In: A New Recovery Tool for Massage Therapists

#165 Relaxation From the Outside In: A New Recovery Tool for Massage Therapists

As massage therapists, we're incredibly good at helping other people relax. But when was the last time you asked yourself...How well am I recovering?In this episode of The Radical Massage Therapist Po...

28 Juni 43min

#164 The Breath Is The Link Between The Body And The Mind with Spencer Delisle, President Art of Living Canada

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What if the key to a sustainable massage career wasn't another modality, business strategy, or productivity hack?What if it was learning how to manage your own mind?In this episode, I sit down with Sp...

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