2031: Can Tech Resolve Nuisance Calls, Texts and Intrusive Notifications?
Tech Talks Daily7 Juli 2022

2031: Can Tech Resolve Nuisance Calls, Texts and Intrusive Notifications?

We're beginning to see businesses return to normality – but it appears part of getting back to normal is ramping up the volume of irritating customer communications advises Andrew Stevens, Principal, Banking, Financial Services, and Insurance, Quadient.

"The number of complaints accelerated towards the end of 2020, but now we're in a worse position than before the pandemic. The sheer volume of spam calls and texts will take a toll on worried customers, who are already grappling with the energy crisis and soaring costs of living. So businesses need to pull the handbrake on annoying customer calls and texts, or they could hit record levels of complaints this year, which would hit revenues when customers decide to leave."

With the cost-of-living crisis at the top of everyone's minds, consumers are more worried than ever about their finances. Banks must provide helpful and personalized communication to demonstrate they are on the customers' side. By bombarding customers with irrelevant content, banks are only exacerbating what is already a stressful time.

Instead, they don't need to be sent innumerable offers or reminders, instead functions like spending tracking tools and searchable statements. Communications that highlight these valuable functions and how to use them, or give other ways to reduce costs, will be much more welcome. These are just a few topics we explore in today's episode of Tech Talks Daily.

Avsnitt(2000)

Qlik Connect: James Fisher On Turning AI Into a Business Strategy

Qlik Connect: James Fisher On Turning AI Into a Business Strategy

What does it really take to move beyond AI experimentation and build something a business can rely on? Recording live from Qlik Connect, I sat down with James Fisher, Chief Strategy Officer at Qlik, t...

16 Apr 23min

3483: How Glean Is Securing The Next Wave Of AI Agents In The Enterprise

3483: How Glean Is Securing The Next Wave Of AI Agents In The Enterprise

What happens when your AI agents start making decisions faster than your security team can even see them? In this episode, I sit down with Sunil Agrawal, Chief Information Security Officer at Glean, t...

15 Apr 32min

Qlik Connect: Mike Capone On Agentic AI and Turning Insight Into Action

Qlik Connect: Mike Capone On Agentic AI and Turning Insight Into Action

What does it actually take to move AI from experimentation into something a business can depend on every single day? Recording live from the show floor at Qlik Connect in Florida, I sat down with Qlik...

14 Apr 18min

Twilio: Demystifying Model Context Protocol (MCP) And Real-World AI Deployment

Twilio: Demystifying Model Context Protocol (MCP) And Real-World AI Deployment

How are brands supposed to deliver AI-powered customer experiences when their data is scattered across systems that were never designed to work together? In this episode, I sit down with Peter Bell, V...

14 Apr 34min

Invisible Technologies CEO On Building AI Around Real Workflows, Not Hype

Invisible Technologies CEO On Building AI Around Real Workflows, Not Hype

What does it actually take to make AI work inside a real business, where messy data, human judgment, and operational risk all collide? In this episode, I sit down with Matt Fitzpatrick, CEO of Invisib...

13 Apr 29min

Willow On How AI Is Changing The Way Buildings Operate

Willow On How AI Is Changing The Way Buildings Operate

In this episode, I speak with Bert Van Hoof, CEO of Willow, about how AI is starting to reshape the built world in ways that go far beyond smart dashboards and efficiency reports. Bert brings decades ...

12 Apr 48min

Blumberg Capital On What Investors Really Want From AI Founders Now

Blumberg Capital On What Investors Really Want From AI Founders Now

What does it really take to build the next generation of AI companies when the hype around scale begins to fade and real-world impact takes center stage? In this episode, I sit down with David Blumber...

11 Apr 47min

AI Psychosis Explained With Dr. Ragy Girgis From Columbia University

AI Psychosis Explained With Dr. Ragy Girgis From Columbia University

How do we talk about artificial intelligence without ignoring the very human consequences it can have on our mental health? In this episode, I sit down with Dr. Ragy Girgis, Professor of Clinical Psyc...

10 Apr 24min

Populärt inom Politik & nyheter

aftonbladet-krim
svenska-fall
p3-krim
rss-krimstad
blenda-2
flashback-forever
rss-sanning-konsekvens
politiken
rss-vad-fan-hande
aftonbladet-daily
motiv
rss-krimreportrarna
spar
grans
svd-ledarredaktionen
rss-frandfors-horna
rss-flodet
dagens-eko
olyckan-inifran
rss-klubbland-en-podd-mest-om-frolunda