2031: Can Tech Resolve Nuisance Calls, Texts and Intrusive Notifications?
Tech Talks Daily7 Juli 2022

2031: Can Tech Resolve Nuisance Calls, Texts and Intrusive Notifications?

We're beginning to see businesses return to normality – but it appears part of getting back to normal is ramping up the volume of irritating customer communications advises Andrew Stevens, Principal, Banking, Financial Services, and Insurance, Quadient.

"The number of complaints accelerated towards the end of 2020, but now we're in a worse position than before the pandemic. The sheer volume of spam calls and texts will take a toll on worried customers, who are already grappling with the energy crisis and soaring costs of living. So businesses need to pull the handbrake on annoying customer calls and texts, or they could hit record levels of complaints this year, which would hit revenues when customers decide to leave."

With the cost-of-living crisis at the top of everyone's minds, consumers are more worried than ever about their finances. Banks must provide helpful and personalized communication to demonstrate they are on the customers' side. By bombarding customers with irrelevant content, banks are only exacerbating what is already a stressful time.

Instead, they don't need to be sent innumerable offers or reminders, instead functions like spending tracking tools and searchable statements. Communications that highlight these valuable functions and how to use them, or give other ways to reduce costs, will be much more welcome. These are just a few topics we explore in today's episode of Tech Talks Daily.

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(2000)

Zoho On Balancing AI Innovation With Trust, Control, And Digital Sovereignty

Zoho On Balancing AI Innovation With Trust, Control, And Digital Sovereignty

Can businesses embrace AI without surrendering control over their data, technology choices, and future direction? In this episode of Tech Talks Daily, I sit down with Sachin Agrawal, Managing Director...

2 Juni 38min

Risk Ledger Explains The Hidden Risks Inside Modern AI Supply Chains

Risk Ledger Explains The Hidden Risks Inside Modern AI Supply Chains

What happens when the weakest link in your technology supply chain becomes the entry point for a national security incident? In this episode of Tech Talks Daily, I welcome back Haydn Brooks, CEO and f...

1 Juni 21min

How TinyMCE Is Bringing AI Directly Into The Content Creation Workflow

How TinyMCE Is Bringing AI Directly Into The Content Creation Workflow

Have you ever stopped to think about the technology powering almost every text box you interact with online? Whether you're applying for a job, drafting a legal contract, publishing content, or updati...

31 Maj 30min

Can AI Improve Trust Between Political Campaigns And Voters?

Can AI Improve Trust Between Political Campaigns And Voters?

Have you ever wondered why political campaigns can send millions of text messages but still struggle to have meaningful conversations with voters? In this episode of Tech Talks Daily, I sit down with ...

30 Maj 23min

Adobe Summit: Why Context Is the Missing Ingredient in Enterprise AI

Adobe Summit: Why Context Is the Missing Ingredient in Enterprise AI

How do you move beyond AI experimentation and start building systems that can genuinely reason, act, and create value across an enterprise? Recorded at Adobe Summit in Las Vegas, this episode features...

29 Maj 24min

AI, Analytics, And Conservation: The Nature Conservancy's Data Transformation Story

AI, Analytics, And Conservation: The Nature Conservancy's Data Transformation Story

What does better analytics actually mean when your mission is protecting the planet? At SAS Innovate, I sat down with John Blackwell, Director of Strategic Analytics at The Nature Conservancy, to expl...

28 Maj 22min

How Navan is Simplifying Business Travel & Expense Management With AI

How Navan is Simplifying Business Travel & Expense Management With AI

What happens when one of the world's fastest-growing travel platforms decides the future of business travel will be built around AI from the ground up? In this episode of Tech Talks Daily, I sat down ...

27 Maj 37min

Denodo and The AI Trust Gap: The Enterprise Data Crisis Behind AI Adoption

Denodo and The AI Trust Gap: The Enterprise Data Crisis Behind AI Adoption

What happens when AI systems stop acting like assistants and start acting like autonomous decision-makers inside your business? And if those systems are pulling information from fragmented, inconsiste...

26 Maj 35min

Populärt inom Politik & nyheter

svenska-fall
motiv
aftonbladet-krim
p3-krim
spar
aftonbladet-daily
flashback-forever
rss-sanning-konsekvens
politiken
rss-krimreportrarna
rss-vad-fan-hande
rss-flodet
rss-frandfors-horna
olyckan-inifran
rss-aftonbladet-krim
grans
rss-krimstad
kungligt
dagens-eko
rss-expressen-dok