758: How to See What Others Miss, with Kirstin Ferguson

Kirstin Ferguson: Blindspotting

Kirstin Ferguson has been recognized globally by Thinkers50 as one of the top 50 management thinkers in the world and is the recipient of the 2023 Distinguished Leadership Award. She was an officer in the Royal Australian Air Force, and then went on to lead an international consulting firm as CEO, before serving on the boards of major publicly listed, private, and non-profit organizations. She is the author of Women Kind, Head & Heart, and her newest book Blindspotting: How to See What Others Miss (Amazon, Bookshop)*.

If we stop to think about it, almost all of us recognize that we have blind spots. Given that reality, anything we can do that helps us see what others might miss will help us lead better. In this conversation, Kirsten and I explore the mindsets and practices that will help us uncover more of our blind spots.

Key Points

• Experts are better at knowing when they are right, but also less likely to show appropriate doubt when they could be wrong.
• There’s a time to be a seeker and a time to be a knower. Both are important in different situations, but leaders in many situations would benefit from more seeking.
• Blindspotting is about calibration, not hesitation.
• Accept your intellectual limitations. A key way to do this is saying these four words more: “I don’t know yet.”
• Disentangling your ego will help your blind spot better. Shift away from your pride a bit by separating yourself from your knowledge and expertise.
• Hunt down your biases. Admitting they exist is step one. Model vulnerability by talking about your past mistakes both with yourself and with others.

Resources Mentioned

• Blindspotting: How to See What Others Miss by Kirstin Ferguson (Amazon, Bookshop)*.

Interview Notes

Download my interview notes in PDF format (free membership required).

Related Episodes

• Getting Better at Reading the Room, with Kirstin Ferguson (episode 651)
• How to Find What’s Missing, with Jeff Wetzler (episode 732)
• How to Teach Your Expertise to Others, with Roger Kneebone (episode 743)

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