How to ACTUALLY Have Difficult Conversations — Masterclass on Turning Conflict Into Connection

How to ACTUALLY Have Difficult Conversations — Masterclass on Turning Conflict Into Connection

This special masterclass brings together three of the world’s leading voices on communication, psychology, and leadership to explore one of life’s most essential skills — how to have difficult conversations. Harvard’s Sheila Heen unpacks the power of shifting from blame to contribution and shows how understanding power and intent can transform conflict into collaboration. Psychologist Dr. Lara Pence reveals how internal curiosity and emotional self-awareness shape every negotiation and help us stay grounded when tensions rise. Finally, Kenji Yoshino offers a framework for addressing the most complex identity and justice conversations of our time, teaching us how to cultivate curiosity, disagree respectfully, and apologize authentically. Across these three masterclass episodes, you’ll learn how to listen deeply, speak bravely, and lead conversations that heal, connect, and create real change — at work, at home, and in society. Featured episodes Harvard’s Sheila Heen Reveals Why We’re All Negotiating the Wrong Way - Sheila Heen — Harvard Law School Professor & Co-Author of Difficult Conversations Becoming a Better Negotiator Through Curiosity With Lara Pence, PsyD, MBA-Dr. Lara Pence — Clinical Psychologist & Mindset Consultant for Spartan Race Mastering Conversations: Say the Right Thing with Kenji Yoshino - Kenji Yoshino — NYU Law Professor & Co-Author of Say the Right Thing: How to Talk About Identity, Diversity, and Justice

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How to Handle High-Conflict People | Bill Eddy's Proven 4-Step Formula

How to Handle High-Conflict People | Bill Eddy's Proven 4-Step Formula

Why do some people seem addicted to conflict — and what can we actually do about it? In this powerful episode, conflict resolution expert Bill Eddy breaks down the four key traits of high-conflict pe...

12 Jan 56min

Yes, Your Influence Strategy IS Costing You Money!

Yes, Your Influence Strategy IS Costing You Money!

Your influence strategy might be costing you the very opportunities you think you’re earning. In this masterclass edition of Negotiate Anything, we expose how staying silent, minimizing your value, or...

8 Jan 1h 38min

Improve your Negotiating Skills in the Workplace with these THREE Simple Methods

Improve your Negotiating Skills in the Workplace with these THREE Simple Methods

You don’t lose negotiations because you lack leverage — you lose them because you’re using the wrong approach. In this masterclass episode of Negotiate Anything, we break down three simple, repeatable...

7 Jan 1h 13min

CEO EXPLAINS: Working Habits Keeping You Undervalued

CEO EXPLAINS: Working Habits Keeping You Undervalued

Stop waiting for your hard work to speak for itself — the silence may be exactly why you're being undervalued. In this masterclass edition of Negotiate Anything, elite voices come together to help you...

6 Jan 1h 11min

Why Humor Is Your Superpower in Serious Situations with CHRIS DUFFY

Why Humor Is Your Superpower in Serious Situations with CHRIS DUFFY

What if your greatest asset in leadership and communication… was your sense of humor? In this episode, comedian, writer, and speaker Chris Duffy reveals how laughter isn't just entertainment—it's a p...

5 Jan 58min

Why Past Success Makes You Blind

Why Past Success Makes You Blind

Request A Customized Workshop For Your Company⁠: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Sarah Ahern, Data Strategist in Supply Chain/Innovation helps us n...

2 Jan 28min

The ONLY Negotiator’s Toolkit You Need to Own

The ONLY Negotiator’s Toolkit You Need to Own

Request A Customized Workshop For Your Company⁠: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Chelsea Elliott, MSW. Discusses what is emotional intelligence and...

1 Jan 43min

How to Influence Decision-Makers Without Triggering Their Ego

How to Influence Decision-Makers Without Triggering Their Ego

Request A Customized Workshop For Your Company⁠: https://www.americannegotiationinstitute.com/services/workshops/ Looking to take your negotiation skills to the next level? Join host Kwame Christia...

31 Dec 202546min

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