How to ACTUALLY Have Difficult Conversations — Masterclass on Turning Conflict Into Connection

How to ACTUALLY Have Difficult Conversations — Masterclass on Turning Conflict Into Connection

This special masterclass brings together three of the world’s leading voices on communication, psychology, and leadership to explore one of life’s most essential skills — how to have difficult conversations. Harvard’s Sheila Heen unpacks the power of shifting from blame to contribution and shows how understanding power and intent can transform conflict into collaboration. Psychologist Dr. Lara Pence reveals how internal curiosity and emotional self-awareness shape every negotiation and help us stay grounded when tensions rise. Finally, Kenji Yoshino offers a framework for addressing the most complex identity and justice conversations of our time, teaching us how to cultivate curiosity, disagree respectfully, and apologize authentically. Across these three masterclass episodes, you’ll learn how to listen deeply, speak bravely, and lead conversations that heal, connect, and create real change — at work, at home, and in society. Featured episodes Harvard’s Sheila Heen Reveals Why We’re All Negotiating the Wrong Way - Sheila Heen — Harvard Law School Professor & Co-Author of Difficult Conversations Becoming a Better Negotiator Through Curiosity With Lara Pence, PsyD, MBA-Dr. Lara Pence — Clinical Psychologist & Mindset Consultant for Spartan Race Mastering Conversations: Say the Right Thing with Kenji Yoshino - Kenji Yoshino — NYU Law Professor & Co-Author of Say the Right Thing: How to Talk About Identity, Diversity, and Justice

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93% of People Market The Wrong Way (Here’s How To Fix It!)

93% of People Market The Wrong Way (Here’s How To Fix It!)

Request A Customized Workshop For Your Company⁠: https://www.americannegotiationinstitute.com/services/workshops/} In this episode, Jennifer Walton, Chief Brand Officer at Sky Nile Consulting, disc...

30 Dec 202528min

The Danger of Not Taking Risks

The Danger of Not Taking Risks

Why Most People Lose Big Without Noticing In this episode, Jeremy Delk reveals how his journey from a small town in Kentucky to Wall Street was shaped by the toughest negotiations of all — the ones...

29 Dec 202535min

This Is Why People Trust You (Or Don’t) — Backed by Real Stories

This Is Why People Trust You (Or Don’t) — Backed by Real Stories

People don’t trust who you are—they trust what they feel around you. In this powerful episode, Kwame Christian sits down with Shawn Anthony—entrepreneur, talent manager, and host of School’s Over… ...

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Is Your BATNA a Prison? Why Traditional Negotiation Rules Are Trapping You in Mediocre Deals

Is Your BATNA a Prison? Why Traditional Negotiation Rules Are Trapping You in Mediocre Deals

⁠Order NOW The Book: EVOLVE or Be Slaughtered: Negotiation For The 21st Century (Beyond Negotiating) by Derrick (The Van Gogh of Negotiation) Chevalier⁠ What if the rule we’ve all been taught —...

25 Dec 202531min

How I Lost a Once-in-a-Lifetime Deal with Stevie Wonder

How I Lost a Once-in-a-Lifetime Deal with Stevie Wonder

One mistake. One moment of faking expertise. And it cost him a deal with Stevie Wonder. ⁠Order NOW The Book: EVOLVE or Be Slaughtered: Negotiation For The 21st Century (Beyond Negotiating) by Derr...

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The Leadership Rule That Quietly Kills Change (And Why It’s Not Resistance)

The Leadership Rule That Quietly Kills Change (And Why It’s Not Resistance)

If no one’s following you, it’s not your message — it’s your mindset. In this raw and revealing episode, change strategist Pam Marmon exposes the hidden forces that sabotage even the smartest visions:...

23 Dec 202534min

The Psychological Tactics Bullies Use — And How to Outsmart Them

The Psychological Tactics Bullies Use — And How to Outsmart Them

Buy the Book: ⁠For the Forces of Good: The Superpower of Everyday Negotiation⁠ In this episode of "Negotiate Anything," host Kwame Christian sits down with Lucia Kanter St. Amour to discuss the c...

22 Dec 20251h 1min

Stop Aiming for Peace. Aim for Good Conflict Instead

Stop Aiming for Peace. Aim for Good Conflict Instead

Most conflict conversations fail before they even begin. Steve Beck shares his Good Conflict framework — a practical, human-centered approach that helps you prepare, structure, and recover from dif...

19 Dec 202544min

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