From high school teacher to Citi's innovation head
Vanessa Colella taught earth science and biology to middle schoolers through Teach for America before becoming Citigroup's new chief innovation officer. Her experience in the classroom still sticks wi...
25 Maj 202124min
Activist accuses financial firms of 'woke washing'
Many big companies have made pledges to diversify their workforces, treat minority communities more fairly and clean up the environment to burnish their images, says Meredith Benton, CEO of the consul...
11 Maj 202116min
How the pandemic has changed tech rollouts at TD Bank
Like many banks, TD had to move swiftly to spin up new self-service tools tied to chat channels, e-signatures and PPP lending. Innovation chief Michael Rhodes will continue the faster financial approv...
27 Apr 202123min
How Wyoming's new senator is spreading gospel of financial innovation
Sen. Cynthia Lummis, a Republican, leads a new congressional caucus aimed at educating members about fintech issues. She believes her state could serve as a model for regulating digital assets.
16 Apr 202119min
How Citizens Bank is keeping pace with fintechs, Big Tech
The Providence, R.I., bank partners with tech companies like Apple and Microsoft, it has 25 fintech partnerships and it rewards employees for new ideas, says CEO Bruce Van Saun.
13 Apr 202122min
Pandemic forced OceanFirst employees to expand tech repertoire
Thousands of customers have called OceanFirst Bank with a new set of technical questions: How do you download an app? Make a mobile deposit? Load a debit card into Apple Pay? CEO Chris Maher explains ...
30 Mars 202124min
How banks can encourage collaboration among workers stuck at home
Hood Qaim-Maqami, divisional CIO at the Bank of New York Mellon, has ideas about how technology can be used to make people feel connected.
16 Mars 202130min
Bankers can ease transition to cashless society
Cold, hard cash is inevitably going away. Banks have a responsibility to help consumers who don't have smartphones or even email addresses be prepared, says Shawn Rose, chief digital officer of Scotia...
2 Mars 202121min
