
#33 - Using Session Replay Tools to Supercharge Your User Research with Elyse Bogacz
This week on the pod, we chatted with Elyse Bogacz, who has worked on product on Drift, Runkeeper, and now NDVR. She walked us through how she uses session replay tools like FullStory to supercharge h...
31 Jan 202033min

#32 - 7 Reasons Not To Do User Research with Michele Ronsen
Erin and JH chat with Michele Ronsen, founder of Curiosity Tank and General Assembly instructor. Michele talks to a lot of different people about user research, and she's found there are some situatio...
7 Jan 202042min

#31 - Why No One Listens to Your Research Reports with Caitria O’Neill of Google
If you’ve ever presented research to a crowd of glazed over eyes, or sent around a detailed report only to hear back crickets, this episode is for you. After reading Caitria O’Neill’s article UX Resea...
6 Dec 201946min

#30 - How 3 Mailchimp Researchers Landed Their Dream Jobs with Jud Vaughan, Khalida Nicole Sebree, and Christianne Elliott
There are many ways to become a UX Researcher. To learn more about the winding career paths many researchers take, Erin and JH talked to Jud Vaughan, Khalida Nicole Sebree, and Christianne Elliott, wh...
7 Nov 201949min

#29 - Researching Your Own Users with Chad Aldous of Rentable
Researching with your own users means you have to make some special considerations. When was the last time they used your product? Where are they in the funnel? When was the last time they participate...
23 Okt 201926min

# 28 - The Three Tiers of Culturalization with Chui Chui Tan of Beyō Global
This is the third episode in our three part series on cross-cultural research. In this episode, Erin and JH chat with Chui Chui Tan, author of International User Research and Founder of Beyō Global. C...
17 Okt 201933min

# 27 - International Markets and Anthropology with Leia Atkinson of Shopify
This is the second episode in our three part series on cross-cultural research. In this episode, Erin and JH chat with Leia Atkinson, Staff Researcher at Shopify. Leia chatted with Erin and JH about h...
17 Okt 201924min

# 26 - Cross Cultural Research in Action with Elsa Ho
This is the first episode in our three part series on cross-cultural research. In this episode, Erin and JH chat with Elsa Ho, a Senior UX Researcher at Uber who works on airports and events. Elsa is ...
17 Okt 201922min






















