Awkward Silences

Awkward Silences

Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

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Avsnitt(198)

#45 - How Alignment Can Speed Up Your Work with Jonathon Hensley of Emerge Interactive

#45 - How Alignment Can Speed Up Your Work with Jonathon Hensley of Emerge Interactive

Jonathon Hensley spends a lot of time creating strategies for businesses. So Erin and JH chatted with him about what's changed since COVID-19 and why alignment matters more than ever right now.  The t...

2 Juli 202044min

#44 - Being Data-Driven vs. Data-Informed with Hannah Shamji, Consumer Psychologist

#44 - Being Data-Driven vs. Data-Informed with Hannah Shamji, Consumer Psychologist

There's a lot of data out there. Keeping track of Google Analytics, NPS scores, site metrics, usability test results, industry data, and everything else can be downright overwhelming. Which is why Han...

12 Juni 202031min

#43 - UX Benchmarking: Demonstrate Design ROI with Kate Moran of NN/g

#43 - UX Benchmarking: Demonstrate Design ROI with Kate Moran of NN/g

UX benchmarking may seem like a lot of work, but Kate Moran is here to show you how to do it effectively. She's VP of Research & Content at Neilsen Norman Group and leads UX teams to better benchmarki...

29 Maj 202050min

#42 - 2 for 1: Combining Customer Research & Sales Demos with Jane Portman of UI Breakfast

#42 - 2 for 1: Combining Customer Research & Sales Demos with Jane Portman of UI Breakfast

Sales demos are a great opportunity to get to know your customers. The person on the other end is interested in your product, looking for a solution to a problem, and likely have some pain points with...

20 Maj 202035min

#41 - 10x: User Research for Growth with Aazar Shad of Userpilot

#41 - 10x: User Research for Growth with Aazar Shad of Userpilot

We’ve heard from a lot of designers and user researchers on the show, but we’re always looking for fresh perspectives on how research can help your business. So this week, Erin and JH chatted with Aaz...

7 Maj 202033min

#40 - Dream Stack: ROI-Driving Research Toolsets with Daniel Loewus-Deitch and Leo Smith

#40 - Dream Stack: ROI-Driving Research Toolsets with Daniel Loewus-Deitch and Leo Smith

With so many research tools on the market, it can be hard to nail down exactly which ones are right for your team. This week on the pod, Erin and JH chatted with Daniel Loewus-Deitch and Leo Smith, wh...

30 Apr 202049min

#39 - Interviewing Users Every Day for A Year with Jonathan Anderson of Candu

#39 - Interviewing Users Every Day for A Year with Jonathan Anderson of Candu

After three failed MVPs, Jonathan Anderson and the team at Candu realized they needed a better strategy for understanding how users interact with their product. So they started doing some user intervi...

17 Apr 202031min

#38 - Accessibility, User Research, and Inclusive Design with Cat Noone, CEO of Stark

#38 - Accessibility, User Research, and Inclusive Design with Cat Noone, CEO of Stark

This week on the pod, Erin and JH talk to Cat Noone, CEO of Stark, a suite of tools designed to help teams ship accessible work. They chatted about how accessibility is constantly evolving, what teams...

10 Apr 202034min

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