Awkward Silences

Awkward Silences

Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

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#169 - Summer Throwback: Eniola Abioye on Breaking into User Research

#169 - Summer Throwback: Eniola Abioye on Breaking into User Research

Welcome to Summer Throwbacks, were we revisit some of Awkward Silences' most memorable episodes.This week, Eniola Abioye, UX Researcher at Meta, discusses what it takes to break into the user research...

26 Juni 202551min

#168 - Summer Throwback: Amy Chess on Asking Better Questions

#168 - Summer Throwback: Amy Chess on Asking Better Questions

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes.This week features Amy Chess (then at Amazon) unpacking arguably the most important research skill: ask...

12 Juni 202540min

#167 - Summer Throwback: Teresa Torres on Continuous Discovery Methods

#167 - Summer Throwback: Teresa Torres on Continuous Discovery Methods

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes.This week brings back an evergreen conversation with Product Talk's Teresa Torres on continuous discove...

29 Maj 202542min

#166 - Summer Throwback: Erika Hall on Why Surveys (Almost Always) Suck

#166 - Summer Throwback: Erika Hall on Why Surveys (Almost Always) Suck

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes.This week features a conversation with Erika Hall on the misuses of surveys. They're overused, often sh...

15 Maj 202543min

#165 - High Impact Research on Embedded Teams with Hannah Ghidey of Etsy

#165 - High Impact Research on Embedded Teams with Hannah Ghidey of Etsy

Embedded research teams—where UXRs are dedicated to a single product area—are popular. The proximity to design, product, and engineering stakeholders increases subject-matter expertise and user insigh...

23 Apr 202535min

#164 - UX Lessons from a Decade Researching AI with Jess Holbrook of Microsoft

#164 - UX Lessons from a Decade Researching AI with Jess Holbrook of Microsoft

Much of the conversation around AI in UX involves how it will shape and change researchers' work. Today's guest, Jess Holbrook, who leads UX research for Microsoft AI, has been thinking a lot about ho...

9 Apr 202549min

#163 - Creating Mindful Product Experiences with Jay Vidyarthi of Still Ape

#163 - Creating Mindful Product Experiences with Jay Vidyarthi of Still Ape

In this episode, Erin and Ben chat with Jay Vidyarthi, designer, author, and founder at Still Ape. Jay is a leading thinker around designing mindful product experiences. He's also published a new book...

26 Mars 202548min

#162 - Empowering PwDR Using Research Education with Daniel Gottlieb of Microsoft

#162 - Empowering PwDR Using Research Education with Daniel Gottlieb of Microsoft

Many research activities are completed by non-researchers, but whose work is benefited from user insights. Generally, these folks—designers, PMs, developers, among others—are called "PwDR" or "people ...

12 Mars 202548min

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