Awkward Silences

Awkward Silences

Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

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Avsnitt(198)

#149 - Research Tactics for Designers & PMs with Tyler Wanlass of CommandBar

#149 - Research Tactics for Designers & PMs with Tyler Wanlass of CommandBar

In this episode, Erin and Carol sit down with Tyler Wanlass, lead product designer at CommandBar, to explore practical strategies for conducting user research without a dedicated research team. They d...

4 Juni 202451min

#148 - Connecting Research to Revenue with Claudia Natasia of Riley AI

#148 - Connecting Research to Revenue with Claudia Natasia of Riley AI

In this episode, Erin and Carol tackle one form of research impact growing in importance and necessity: revenue. Their guest is Claudia Natasia, co-founder and CEO of Riley AI. Before starting Riley, ...

14 Maj 202451min

#147 - UX Research in Healthcare with Nadyne Richmond

#147 - UX Research in Healthcare with Nadyne Richmond

Erin and Carol explore the complexities of healthcare research with Nadyne Richmond, a healthcare design advisor with a background in big tech who pivoted to healthcare research a decade ago to tackle...

30 Apr 202447min

#146 - Building a UX Research Team From Scratch with Julian Della Mattia of the180

#146 - Building a UX Research Team From Scratch with Julian Della Mattia of the180

Erin and special co-host Ben Wiedmaier are joined by Julian Della Mattia of the180 for a deep dive into being UX team-of-one. Julian has been the first user researcher at a number of companies and sha...

16 Apr 202449min

#145 - Kick-Start Creativity Using Desk Research with Victoria Sakal of Wonder

#145 - Kick-Start Creativity Using Desk Research with Victoria Sakal of Wonder

In this episode, Erin chats with Victoria Sakal, Head of Growth at Wonder, all about desk (or secondary) research—think web searches, checking internal resource libraries (like repositories), or inter...

1 Apr 202439min

#144 - The Craft of Sample Sizes with Lauren Stern of WHOOP

#144 - The Craft of Sample Sizes with Lauren Stern of WHOOP

In this episode, Carol and Erin dive into all things research sample sizes with Lauren Stern. No matter your experience with user research, you'll need to recruit folks, making this an evergreen topic...

25 Mars 202446min

#143 - Harnessing AI For Better Insights with George Whitfield of MIT and FindOurView

#143 - Harnessing AI For Better Insights with George Whitfield of MIT and FindOurView

Carol and Erin welcome George Whitfield, an expert in applying AI to the analysis of qualitative data. George discusses the intricate challenges of leveraging language models to interpret expansive op...

18 Mars 202440min

#142 - Quantifying Research Impact with Ruby Pryor of Rex

#142 - Quantifying Research Impact with Ruby Pryor of Rex

In this episode Carol and Erin are joined by Ruby Pryor, founder of Rex, a consulting firm specializing in UX research and strategic design. They explore the world of measuring the impact of UX resear...

4 Mars 202447min

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