Case Interview Preparation & Management Consulting | Strategy | Critical Thinking

For this episode, we interviewed Jenn Lim, the CEO of Delivering Happiness, also known as DH. In this episode, Jenn speaks about her journey of discovering and understanding the meaning of happiness and purpose. What is the source of genuine happiness and how does it impact your work and career? Delivering Happiness, also known as DH is a company that Jenn Lim and Tony Hsieh, the late CEO of Zappos.com, cofounded to create happier company cultures for a more profitable and sustainable approach to business. DH started as a book and evolved into a business consultancy and global movement that has impacted and inspired over 400 companies around the world. Jenn’s mission is something both simple and profound: to teach businesses how to cultivate cultures that generate profit, sustain all people at every level of the organization with humanity, and share how we can make an impact by being true to our authentic selves. In 2017, Jenn was selected to be on the Global Happiness Council of Work and Wellbeing with the charter to scale the impact she's made in even more sustainable ways. In 2020, DH was on Inc. 5000’s list of fastest-growing companies. Get Jen’s book here: Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impact. Jenn Lim Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

17 Apr 20231h 1min

For this episode, we interviewed the author of Sales Management That Works: How to Sell in a World that Never Stops Changing, Frank Cespedes. How do you manage sales in a world that never stops changing? In this episode, Frank shares valuable insights to equip sales professionals and business leaders in managing sales within their organization and how to better improve and develop themselves while managing constant change. Frank Cespedes is a sales expert and Senior Lecturer at Harvard Business School. He runs a business, has served on the boards of corporations and start-ups, and has consulted to companies around the world. He is the author of articles in Harvard Business Review, California Management Review, Organization Science, The Wall Street Journal, and other publications as well as 6 books, including Aligning Strategy and Sales, which was cited as "the best sales book of the year" (Strategy+Business), "a must read" (Gartner), and "perhaps the best sales book ever" (Forbes). Get Frank’s book here: Sales Management That Works: How to Sell in a World that Never Stops Changing. Frank Cespedes. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

12 Apr 202348min

For this episode, we interview the coauthor of The Power of Trust, Sandra Sucher. In this book, Sandra Sucher and Shalene Gupta examine the economic impact of trust and the science behind it and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. Sandra Sucher is a professor of management practice at Harvard Business School and studies trust and moral leadership. She’s authored 110 business cases, technical notes, video interviews, teaching notes, and three books. Sucher is on the Edelman Trust Institute advisory board and has collaborated with Deloitte on TrustIQ™, a proprietary tool that measures key elements of trust in major corporations and public sector organizations. Sucher was a business executive for 20 years before joining Harvard. As a senior executive at Fidelity Investments, she measured customer loyalty, redesigned back-office operations, and improved the quality of service. In retailing, she co-authored the proposal to expand Filene’s Basement from a single-unit business to a national chain. She has served on corporate and nonprofit boards and as the Better Business Bureau chair. Get Sandra’s book here: The Power of Trust: How Companies Build It, Lose It, Regain It. Sandra J. Sucher and Shalene Gupta Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

10 Apr 20231h 16min

For this episode we interviewed one of Wall Street’s legendary tech analysts, Mark Mahaney.  In this episode, Mark discusses ten lessons that are proven to help investors succeed in tech stock investing. He shares powerful advice and knowledge from analyzing the most explosive sector on Wall Street over the past quarter century.  Lesson 1: There Will Be Blood… When You Pick Bad Stocks Lesson 2: You Can Lose $...Even When You Pick The Best Stocks Lesson 3: Don’t Play Quarters Lesson 4: Revenue Matters More Than Anything Lesson 5: It Doesn’t Mean a Thing, If It Ain't Got That Product Swing Lesson 6: TAMs - The Bigger The Better Lesson 7: Follow the Value Prop, Not the Money Lesson 8: Management Matters Most Lesson 9: Look for Ballpark Reasonable Valuation Lesson 10: Hunt for DHQs - Dislocated High-Quality Stocks Mark Mahaney has been covering internet stocks on Wall Street since 1998, with Morgan Stanley, American Technology Research, Citibank, RBC Capital Markets, and Evercore ISI. Institutional Investor magazine has ranked him as a top Internet analyst every year for the past 15 years, including five years as number one, and he has been ranked by the Financial Times and StarMine as the number-one earnings estimator and stock picker. In addition, TipRanks has placed Mahaney in the top one percent of all Wall Street analysts in terms of single-year stock picking performance.  Get Mark's book here: Nothing But Net: 10 Timeless Stock-Picking Lessons from One of Wall Street’s Top Tech Analysts. Mark Mahaney Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

5 Apr 202339min

Welcome to an episode with the author of Digital Transformation Payday, Tim Bottke. Why do companies embark on digital transformation? Is it because they need it? Or is it because it’s the trend? In this episode, we deep dived into the world of digital transformation. We discussed the common mistakes companies make when pursuing digital transformation and the rationale that CEOs and leaders must have to succeed in this endeavor. Tim Bottke is a senior Strategy Partner at Monitor Deloitte and an Associate Professor for Strategy and Digital Transformation at SDA Bocconi, a Financial Times, Forbes, and Bloomberg Businessweek top five European business school. He has more than 22 years of top management consulting and digital transformation experience from two global strategy boutiques and Deloitte, working with clients in more than 20 countries. Digital Transformation Payday: Navigate the Hype, Lower the Risks, Increase Return on Investments. Tim Bottke Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

3 Apr 202343min

For this episode, let's revisit a Case Interview & Management Consulting classics where we interviewed Suneel Gupta, the author of the international bestselling book Backable (2020). This book is rooted in his inner journey from twice-failed entrepreneur to becoming a leader behind two IPOs and being named “The New Face of Innovation” by the New York Stock Exchange. The book reveals the mindset shifts and hidden habits of people who are extraordinary at pushing new ideas forward. It shows how the key to success is not charisma, connections, or even your résumé, but rather your ability to persuade others to take a chance on you. As the founding CEO of RISE, a breakthrough wellness company, Suneel helped thousands of people establish a way to personalize their physical and mental health journey while connecting with certified nutritionists and trainers at an affordable price. The company was named “App of the Year” and partnered with then first-Lady Michelle Obama before being acquired by the NASDAQ-listed company One Medical Group. In 2022, with its acquisition of One Medical Group, RISE is now part of Amazon. As visiting scholar at Harvard Medical School, Suneel researches and teaches the interconnection between inner well-being and outer leadership. He is also emissary for Gross National Happiness between the United States and the Kingdom of Bhutan. Suneel is currently the host of Business Class, a docuseries created by American Express where he showcases entrepreneurs and business visionaries who embody struggle and resilience. He is joined on the show by guests like Top Chef's Tom Colicchio, former monk Jay Shetty, and Martha Stewart. Suneel has also personally backed ventures including Impossible Foods, AirBnB, 23andMe, and SpaceX. He was one of the very first investors in CALM, which now helps millions of people achieve a greater sense of work/life balance. Get Suneel’s book here: Backable: The Surprising Truth Behind What Makes People Take a Chance on You. Suneel Gupta Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

29 Mars 20231h 20min

For this episode, let's revisit a Case Interview & Management Consulting classics where we interviewed the former Amazon Digital Media VP, Bill Carr. Bill is the coauthor of Working Backwards: Insights, Stories, and Secrets from Inside Amazon, an insider's breakdown of Amazon's approach to culture, leadership, and best practices from two long-time, top-level Amazon executives.  Bill Carr joined Amazon in 1999 and spent more than 15 years with the company. As the former Vice President of Digital Media, Bill launched and managed the company's global digital music and video businesses, including Amazon Music, Prime Video, and Amazon Studios. After Amazon, Bill was an Executive In Residence with Maveron LLC, an early-stage, consumer-only venture capital firm. Bill later served as the Chief Operating Officer of OfferUp, the largest mobile marketplace for local buyers and sellers in the U.S. Today, Bill is the co-founder of Working Backwards LLC where he coaches executives at large and early-stage companies on how to implement the management practices developed at Amazon. Bill holds a Bachelor of Arts degree from Colby College and a Masters in Business Administration from the Goizueta Business School at Emory University. Get Bill’s book here: Working Backwards: Insights, Stories, and Secrets from Inside Amazon. Bill Carr and Colin Bryar. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

27 Mars 20231h 13min

Welcome to an episode with the Editor-in-Chief of the Harvard Business Review Group, Adi Ignatius. In this episode with Adi Ignatius, we discussed timeless pieces from the Harvard Business Review, deep-dived into the business ideas and concepts within, and discussed how its perspective on business ideas helps us prepare for the future. Adi shared how HBR’s mission changed from the time it was founded and how it is improving for readers. Adi Ignatius oversees the editorial activities of Harvard Business Review, hbr.org, and HBR’s book-publishing unit. Prior to joining HBR in 2009, Mr. Ignatius was the No. 2 editor at TIME. He is the editor of two books: President Obama: The Path to the White House and Prisoner of the State: The Secret Diaries of Premier Zhao Ziyang. Both made the New York Times Bestseller List. Adi lived and worked overseas for nearly 20 years. He was Editor of Time’s Asian edition and served as Beijing Bureau Chief and Moscow Bureau Chief for the Wall Street Journal. He is also host of the HBR Channel. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

22 Mars 202349min