Communication Breakdown
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (Founder of the Observatory on Corporate Reputation, Editor of the SAGE Encyclopedia of Corporate Reputation, Lecturer at Rice University’s Jesse H. Jones Graduate School of Business) and Steve Dowling (former head of communications at OpenAI and Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s research and teaching on reputation at USC Annenberg, UNC Chapel Hill, and universities worldwide, and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies.

Whether you’re a PR professional, marketing executive, or just curious about how companies make key communications decisions, you’ll find these discussions insightful and valuable.

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Avsnitt(100)

Attack of the Drones

Attack of the Drones

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the recent surge of drone sightings across the eastern United States, the government's response, and the publi...

20 Dec 202421min

UnitedHealthcare CEO Murder Sends Shockwaves

UnitedHealthcare CEO Murder Sends Shockwaves

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the tragic shooting of UnitedHealthcare CEO Brian Thompson and its implications for corporate communication. T...

13 Dec 202432min

Walmart's U-turn on DEI

Walmart's U-turn on DEI

In this episode, Steve Dowling and Craig Carroll discuss Walmart's recent decision to roll back its commitments to diversity, equity, and inclusion (DEI) initiatives. They explore the political and ec...

6 Dec 202430min

JaGUar’s Roundly-Panned Rebrand

JaGUar’s Roundly-Panned Rebrand

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll dissect Jaguar's recent rebranding efforts, focusing on a controversial promotional video that has sparked widespread ...

22 Nov 202422min

Trump II: Chaos Communications

Trump II: Chaos Communications

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the implications of the new Trump administration on corporate communication strategies. They explore the theme...

18 Nov 202426min

Now What?

Now What?

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the implications of Trump's victory in the 2024 presidential election on corporate communication strategies. T...

8 Nov 202432min

Bezos' No-Endorsements Brouhaha

Bezos' No-Endorsements Brouhaha

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the recent controversial decision by Jeff Bezos, owner of the Washington Post, to halt presidential endorsemen...

1 Nov 202433min

McDonald’s: You Want Fries With That?

McDonald’s: You Want Fries With That?

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss McDonald's recent challenges, including a political photo op with Donald Trump and a serious E. coli outbreak ...

25 Okt 202425min

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