CX Show: Conversations on Customer Experience

CX Show: Conversations on Customer Experience

The CX Show is Glia's podcast on Customer Experience. In each episode, we'll be speaking to senior business leaders to understand the importance and influence of the customer experience on overall business success.

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Avsnitt(22)

Tackling Customer Experience Challenges in the Insurance Industry with Steve Anderson

Tackling Customer Experience Challenges in the Insurance Industry with Steve Anderson

SaleMove CEO Dan Michaeli chats with influential thought-leader, Steve Anderson, about the unique customer experience challenges currently being faced by the Insurance industry. We also discuss the ro...

24 Feb 201740min

Getting to Why and the Importance of Customer Advocacy with Noah Weiner

Getting to Why and the Importance of Customer Advocacy with Noah Weiner

SaleMove CEO Dan Michaeli chats with Noah Weiner, VP of Client Strategy at Be Found Online (BFO), about the importance of customer advocacy and how getting to why helped Seacoast Bank grow. To learn ...

20 Jan 201737min

Reinventing Customer Service at BaubleBar

Reinventing Customer Service at BaubleBar

SaleMove CEO Dan Michaeli chats with Nina Alexander-Hurst, VP of Customer Service & SWAT at BaubleBar, about a whole new way to think about and deliver customer service. To learn more about SaleMove,...

7 Dec 201643min

Ashish Jain, Director of Digital & E-Commerce at BayCare Health Systems

Ashish Jain, Director of Digital & E-Commerce at BayCare Health Systems

SaleMove CEO Dan Michaeli chats with Ashish Jain about creating a true omni-channel customer experience.

14 Nov 201618min

Stacey Giard, Chief Operating Officer at Tola Capital

Stacey Giard, Chief Operating Officer at Tola Capital

SaleMove CEO Dan Michaeli chats with Stacey Giard about marketing's role in the customer experience.

14 Nov 201634min

How Brooks Brothers Arms Their Employees with Data to Improve the Customer Experience

How Brooks Brothers Arms Their Employees with Data to Improve the Customer Experience

SaleMove CEO Dan Michaeli chats with Karl Haller, Retail and Consumer Products Center of Competence Leader at IBM, about leveraging data to empower individual store manager to deliver a top-notch cust...

7 Nov 201641min

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