eCommerce MasterPlan

eCommerce MasterPlan

Trying to work out how to acquire more customers?

Need to improve customer retention?

Or just looking for some reassurance you’re on the right track?

That’s what the eCommerce MasterPlan is here for.

Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing.

Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from.

Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU.


Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!

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Avsnitt(634)

What 10 Years of Hosting the eCommerce MasterPlan Podcast Taught Me with Chloë Thomas

What 10 Years of Hosting the eCommerce MasterPlan Podcast Taught Me with Chloë Thomas

What 10 Years of Hosting the eCommerce MasterPlan Podcast Taught Me with Chloë Thomas Ten years. 100s of episodes. Thousands of insights. As host of the eCommerce MasterPlan Podcast, Chloë Thomas has ...

16 Juni 202544min

Building a £20 Million Tea Brand: Customer Experience and Growth with Bird & Blends' Mike Turner

Building a £20 Million Tea Brand: Customer Experience and Growth with Bird & Blends' Mike Turner

Mike Turner is the founder and MD of Bird & Blend Tea Co. Developing, producing and selling the UK’s largest range of unique and exciting tea blends. Founded in 2012 Bird & Blend are on track to drive...

9 Juni 202533min

From Lockdown Startup to Global Brand: The Possum Play Approach to eCommerce Expansion

From Lockdown Startup to Global Brand: The Possum Play Approach to eCommerce Expansion

Renee Cizel & Giorgia Rossi from Possum Play, sellers of the play sofa that transforms into 100s of different configurations! Founded in 2021 they now sell internationally via their 3 country specific...

2 Juni 202529min

How Asan Cup’s Social Sustainability Purpose Boosted eCommerce Sales with Ira Guha

How Asan Cup’s Social Sustainability Purpose Boosted eCommerce Sales with Ira Guha

Ira Guha is the founder at Asan Cup who are on a mission to eradicate period poverty and tampon waste with their innovative reusable menstrual cup. Designed and patented whilst Ira was a graduate stud...

26 Maj 202527min

Boost Conversions Without Killing Margins — Dan Bond of RevLifter Explains How

Boost Conversions Without Killing Margins — Dan Bond of RevLifter Explains How

Dan Bond is the VP of Marketing at RevLifter, software that drives intelligent offers to boost your bottom line. Dan joins us to reveal how smart, data-driven promotions can increase conversions, rais...

19 Maj 202532min

From Market Stall to 7-Figure Brand: How Mademoiselle Macaron Made eCommerce Work

From Market Stall to 7-Figure Brand: How Mademoiselle Macaron Made eCommerce Work

Rachel Hanretty is the founder and CEO at Mademoiselle Macaron, sellers of handmade luxury French macarons. Rachel’s grown the business from a market stall in 2013 to a 7-figure business. They now sel...

12 Maj 202531min

Ditching the Store: How Preston Zly Built a Thriving Online Luxury Brand with Johanna Preston

Ditching the Store: How Preston Zly Built a Thriving Online Luxury Brand with Johanna Preston

Johanna Preston is the co-founder and co-designer at Preston Zly, creators of beautiful, unique, and powerful footwear for women who embody these same qualities. They sell via their Shopify store and ...

5 Maj 202533min

From Physical Store to Online Focus: Neem London's eCommerce Evolution with Nick Reed

From Physical Store to Online Focus: Neem London's eCommerce Evolution with Nick Reed

Nick Reed is the founder of Neem London, a men’s fashion brand focused on making climate-conscious clothing. He also has a phenomenal background in men’s fashion buying – he was instrumental in taking...

28 Apr 202532min

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