Previewing Mark Valenti's Webinar on "Motivational Interviewing" for the Workplace
http://www.leanblog.org/audio288 http://www.kainexus.com/webinars Today, I'll be hosting and moderating the latest in our KaiNexus Continuous Improvement Webinar series. I'm really excited that the pr...
10 Sep 20198min
General Jim Mattis on Leadership, Mistakes, and Defining Problems
http://www.leanblog.org/audio287 General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead. "Learning to Lead" sounds like it could ...
3 Sep 20198min
Third Time's the Charm for the Iced Tea -- On Errors, Blame, and Process
http://www.leanblog.org/audio286 This past weekend, an old friend came down from Michigan to spend two days in the Dallas area. Amongst the activities and catching up, we went bowling -- something I d...
2 Sep 20195min
Mark Graban Interviewed by KOGO Radio, San Diego
http://www.leanblog.org/audio285 This is a radio segment from the KOGO morning news on August 23rd, 2019. LaDona Harvey: When it comes to your career path, your family’s financial future, or even a we...
2 Sep 20194min
Embracing and Helping Surgeons Accept Change -- Instead of Blaming & Labeling Them
http://www.leanblog.org/audio284 Here is an article that caught my eye recently, from HBR: "How One Health System Overcame Resistance to a Surgical Checklist"
23 Aug 20194min
What Chefs and Restauranteurs Say About Learning From Failures & Mistakes
http://www.leanblog.org/audio283 Anyway, this article caught my eye the other day: Top Chefs and Restaurateurs on the Best Lessons They Learned from Failures Check out the article for the detail, but ...
20 Aug 20194min
Bob Lutz on Tesla, Threats, & Communication About Quality - and Implications for Healthcare
http://www.leanblog.org/audio282 Hat tip to Stan Feingold from StoreSMART (a Lean Blog sponsor) for sending me this article: Bob Lutz Talks Panel Gaps, Tesla, and Why Every Detail Matters -- Getting i...
18 Aug 20194min
Lean: A Combination of "Why?" and "Why Not?"
http://www.leanblog.org/audio281 When we have really sticky, complicated problems (like the widespread healthcare patient safety and quality problems), I think it's interesting to think about problems...
16 Aug 20197min
