My Visit to Cleveland Clinic
I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in build...
2 Jan 201711min
Food for Thought on Mistakes and Perfection
"Making mistakes is better than faking perfection."I saw this quote the other day and tweeted it. It seemed like food for thought and something to reflect on for a new year. A Google search doesn’t le...
1 Jan 20172min
Examples of Corporate Speak Masking Reality
http://www.leanblog.org/audio165 I get annoyed by corporate euphemisms, such as referring to people as "resources," the term "right-sizing" for layoffs, and the type of jargon and babble parodied in ...
20 Dec 20165min
Bringing Me Problems is OK, We'll Find Solutions Together
It's a bit of a modern management cliché to say "Don't bring problems! Bring me solutions!" I think what that means is "Don't just complain! Think about improving things!" It's good to think about i...
18 Dec 20163min
#TBT: What CFO Magazine Wrote About #Lean in 2009
I first blogged about this article back in 2009 and it's still online:"Keen to Be Lean" The sub headline talks about hospitals being "desperate to cut costs." Has that changed? I wish the motivation...
14 Dec 20169min
Human Nature Around Incentives & Rewards
http://www.leanblog.org/audio162 Dr. W. Edwards Deming used to warn against replacing intrinsic motivation with extrinsic rewards and incentives.Brian Joiner (author of Fourth Generation Management),...
12 Dec 20168min
"The reign of the king-leader is gone" at GM?
I was happy to see an engineer (Chemical Engineering) and a General Motors leader, Alicia Boler Davis, on the cover of the Northwestern University alumni magazine.See this profile and story: "DRIVING...
11 Dec 20166min
Lean People Don't Say Things Like "Idiot Proofing"
In the Lean approach, we don't call people idiots or dummies. We don't say, or shouldn't say, things like "idiot proofing" or "dummy proofing."There's an old Toyota story about how the term "fool proo...
6 Dec 20165min
