Improve Your Communication With Clients (Show & Tell Method) | Chris Dehner of Modern Travelworks
Communication is everything, and using the “Show & Tell” Method of Communication is a great way to insure your clients can envision your product and service in a tangible way and understand why each c...
29 Mars 20227min
Why Your Agency Needs A List of Frequently Asked Questions (And Answers) | Chris Dehner of Modern Travelworks
This episode is all about streamlining the process for how you and your team reply to emails and inquiries. Whether you're answering questions about passport requirements, safety while traveling inter...
1 Mars 202212min
A Simple System To Improve Your Process & Save You Time | Chris Dehner of Modern Travelworks
If you’re interested in a simple system that will help you improve your process and save you time, then this is going to be a great episode for you. Every agent wants more time, but when you’re in the...
28 Feb 20226min
How To De-escalate Negative Situations With Unhappy Clients | Chris Dehner of Modern Travelworks
One of the most challenging parts of being a travel agent is de-escalating negative situations with unhappy clients. After 12 years in the industry, I’ve interacted with a lot of clients, some of whic...
22 Feb 202210min
How To Stop Getting Ghosted By Your Clients | Chris Dehner of Modern Travelworks
If you’re sick of getting ghosted by your clients, then this episode is for you. I’m going to share a six step process I implemented that made a huge difference in increasing my closing percentage and...
17 Feb 202211min
Resort Covid Testing & Quarantine Policies | Chris Dehner of Modern Travelworks
On this episode of the Modern Travel Agent Podcast, I cover antigen Covid testing policies for the major resort brands that we book in Mexico and the Caribbean including Palladium, Posadas, Blue Diamo...
3 Jan 20227min
Leading Teams & Selling Destination Weddings | Erika Almaraz of Palladium Hotel Group
On this episode of the Modern Travel Agent Podcast, I sit down with Erika Almaraz who is a Regional Senior Weddings Manager for Palladium Hotel Group in America. Erika has 15 year of experience in the...
23 Dec 202147min
ALGV Ascend Conference 2021 Recap | Chris Dehner of Modern Travelworks
Originally published November 21, 2021: The ALGV Ascend Conference returned to Cancun, Mexico in a big way this past October with over 400 travel agents, 200 representatives from over 100 partner comp...
23 Dec 202110min
