
Stewardship Retail - Putting People First
In this episode of Bicycle Retail Radio, Chad Pickard, NBDA board member and owner of Spoke N Sport in Sioux Falls, SD, speaks with Tobie DePauw, Affiliate Wrangler at People for Bikes and owner of Mo...
29 Apr 202048min

Retail Operations During COVID-19: Changing Hands Bookstore - Phoenix, Arizona
Now is an uncertain time for retail. The COVID-19 pandemic is forcing retailers to make difficult decisions like whether to close their store or not, whether or not to lay off employees, whether to as...
15 Apr 202055min

Bike Shop Operations During COVID-19: University Bicycles - Boulder, Colorado
Now is an uncertain time for retail. The COVID-19 pandemic is forcing retailers to make difficult decisions like whether to close their store or not, whether or not to lay off employees, whether to as...
8 Apr 202032min

Bike Shop Operations During COVID-19: Landry's Bicycles - Boston, Massachusetts
Now is an uncertain time for retail. The COVID-19 pandemic is forcing retailers to make difficult decisions like whether to close their store or not, whether or not to lay off employees, whether to as...
31 Mars 202040min

Bike Shop Operations During COVID-19: Pedal - Kalamazoo, Michigan
Now is an uncertain time for retail. The COVID-19 pandemic is forcing retailers to make difficult decisions like whether to close their store or not, whether or not to lay off employees, whether to as...
27 Mars 202031min

Meet Your Customers with Aggressive Agreeability
Each customer comes to you with a different story. As a retailer, you have the choice of how you interact with your customer and how to influence how they feel when they leave your store. Brett Flemmi...
25 Mars 20201h 5min

Dirty Kanza and the Gravel Cycling Explosion
Kristi Mohn is a gravel coach, a champion for women’s cycling, and one of the original organizers of Dirty Kanza. She fell into cycling organically when she and her husband were looking for a way to s...
18 Mars 202033min

Tips for Strengthening the Dealer/Vendor Relationship
It’s no secret that the relationship between dealers and vendors can be filled with tension. A strong relationship, however, can give shops a competitive edge as vendors go the extra mile to help you ...
11 Mars 202048min



















