
Bad Data, Big Delays: The Hidden Risk in Pharma Supply Chains
What happens when a single digit in your product data is wrong? In this episode of Next Level Supply Chain, Steve Madsen, Founder and CEO of RxERP, joins hosts Reid Jackson and Liz Sertl to explore th...
25 Mars 36min

Labels Without The Labor: Why Automation Matters
Automation in supply chains often brings to mind robots and conveyor belts. But one of the most impactful forms of automation happens behind the scenes: labeling. In this episode, Reid Jackson and Liz...
11 Mars 43min

Packaging the Flavor: Behind Dime MSG's Supply Chain Strategy
MSG has been labeled as the villain of the food world, but Jennifer Ko is rewriting the story and bringing it back with a bold new twist. In this episode, Reid Jackson sits down with Jennifer Ko, the ...
25 Feb 38min

Taking Checkout to the Next Level with 2D Barcodes
The Universal Product Code (UPC) has powered retail for 50 years, but it was never designed to handle the data demands of today's complex supply chains and consumer expectations. In this episode, Rei...
11 Feb 29min

(Replay) Spicing up Success: How Traceability Helped Hank Sauce Scale National Distribution
A hot sauce brand doesn't scale on taste alone. It scales on consistency, traceability, and trust. Matt Pittaluga, Co-Founder of Hank Sauce, joins hosts Reid Jackson and Liz Sertl to share how a coll...
28 Jan 35min

Looking Beyond 2026: The Next Big Breakthroughs in Supply Chains
In this episode, Reid Jackson and Liz Sertl sit down with Bob Czechowicz and Nick Latwis from the GS1 US Innovation Team. They discuss the most promising trends, the challenges businesses face when n...
14 Jan 35min

How Better Metrics Help Small Businesses Operate Like Pros
Resilience isn't just for small startups—it's vital for businesses of all sizes. In this episode, Jonathan Biddle, author of Supply Chain for Startups, joins Reid Jackson to discuss how companies can ...
17 Dec 202532min

Omnichannel or Omni-Chaos? How Bad Data Erodes Customer Trust
Shoppers lose trust the moment they see that your data is inconsistent. In this episode, Jon Gatrell of Loren Data Corp. joins Reid Jackson and Liz Sertl to discuss why product information must stay ...
3 Dec 202529min



















